Does your leadership style encourage customer-centricity?
You can find three specific leadership qualities in truly customer-centric companies. Do you have them?...
Hope Murera has been Chief Executive of Zep-Re (PTA Reinsurance Company) in Nairobi, Kenya since 2017. Originally joining the company in 2007, she was previously managing director of SONARWA Life Assurance in Kigali, Rwanda. She completed her EMBA with IMD in 2002. Â
14 February 2022 • by Katharina Lange in Brain Circuits • 3 min read
You can find three specific leadership qualities in truly customer-centric companies. Do you have them?...
14 February 2022 • by Bettina Büchel in Strategy • 6 min read
How we frame decisions can have a substantial impact on the choices we make. Combining strategy and risk discussions through the process of scenario analysis can help avoid bias. ...
11 February 2022 • by Stéphane J. G. Girod in Leading in Turbulent Times • 6 min read
Strategic agility is a difficult concept to unpack as there are so many ingredients to it. Two-thirds of participants in a webinar given by Professor Stéphane J.G. Girod said they considered it...
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