Three key actions for COOs in the AI era Â
Master AI-enabled operations: identify persistent bottlenecks, unite ops/data/IT in one hub, and design human-centered AI systems...
by Richard Roi Published November 20, 2025 in Brain Circuits • 3 min read
Start by articulating your talent strategy: the leadership and organizational capabilities that the organization needs to meet its strategic goals. This will help pinpoint the kinds of leaders you will need to unlock new value and drive future success. Map your strategic goals to the organizational capabilities that will deliver those goals. From here, work to identify the specific leadership proficiencies that underscore those organizational capabilities.
Identifying high-potential talent for your leadership pipeline and perhaps the C-suite is contingent on assessing that talent effectively. You need to know whether potential capabilities match both current and future leadership requirements. Knowing this will help you determine whether you can build that leadership talent in situ or whether you may need to buy it into the organization.
You next need to enact the right measures and interventions to accelerate the progression of your leadership talent so that they meet expectations in their future roles. Developing talent takes commitment, time, and effort. Proven tactics include bespoke programs and coaching to accelerate the role-readiness of internal candidates, as well as purposeful functional or geographic rotation within the organization to build exposure and broaden general management capabilities.
The first 90 days or even 12 months can be fraught with stress as new leaders adapt to their new responsibilities and the expectations of the organization, their line managers, and the board. Easing in during this transition period is helped by things like one-on-one coaching with experts, who can help new appointees plan and purposefully calibrate what the business and stakeholders expect. A 360-degree mini-assessment around the six-month mark can also provide valuable feedback on integration and behaviors, empowering new leaders to take corrective measures to avoid derailment and to sustain and drive commitment and motivation.
Being proactive about building a leadership talent pipeline is a critical measure of long-term success and resilience – and the right thing to do by the organization and its people.
Affiliate Professor of Leadership and Organization
Ric Roi is Affiliate Professor of Leadership and Organization at IMD. He is a senior business psychologist and advises boards and CEOs on matters related to board renewal, CEO succession, top team effectiveness and leadership transitions.
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