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Report
Sustainability
Strategy
Winning sustainability strategies
As the expectations on corporate responsibility increase, and as transparency becomes more prevalent, companies are recognizing the need to act on sustainability. Professional communications and good intentions are no longer enough. Winning Sustainability Strategies helps executives aiming to create a thriving, sustainable future for their busin…
Brandon Hall Excellence in Technology Gold Award – Best Advance in Education Delivered Through Technology
Case Study
Entrepreneurship
Sustainability
Values-based entrepreneurship: Opaline’s bubbles (Abridged)
Orsières (Valais, Switzerland) April 2020. Opaline, an original juice production company with high social and environmental standards had begun in 2010. It took founder Sofia de Meyer over 10 years to build a responsible and impactful company aligned with her own aspirations, not just a lifestyle venture but one that would capitalize on her deep…
3rd prize in the 2022 HEC CSR Challenge case writing competition
Case Study
Digital
Disruption
Entrepreneurship
Celonis: Building a lean digital ecosystem
To maintain its position as the category leader in process mining and execution management, Celonis needed to be able to facilitate – or even automate – corrective measures on these processes to edge closer to process mining nirvana, i.e. a fully automated, intelligent and real-time execution management system (EMS). But how to determine the rig…
2023 John Molson MBA International Case Writing Competition – 3rd Prize
Report
Organizational Learning
Organizational Transformation
DNB and IMD: Building a culture of collaboration, through action learning. At scale
Norway’s financial services group DNB entered the 2020s on a
high note of best-ever quarterly performance; a highly diverse
workforce; and great strides in rolling out innovative services.
Nonetheless, its top management was conscious that the company needed to strengthen the way it collaborated along functional and divisional lines. The chal…
EFMD Excellence in Practice Award 2022 Silver Award
Report
Organizational Learning
Organizational Transformation
Talent Management
ABS, IMD and OCP: Beyond. An ambitious next level talent development program
In 2018, OCP Group – the Moroccan-based world leader in plant nutrition and phosphate industry, and one of the most important employers of the private sector in the country – was a decade into an ambitious transformation program to capture higher value-added downstream business opportunities. To achieve its growth ambitions, it needed to develop…
EFMD Excellence in Practice Awards 2022 Gold Award
Case Study
Sustainability
Strategy
General Management
Social Innovation
Schneider Electric: Becoming the world leader in sustainability
Schneider Electric is a multinational company providing energy management and automation. The case briefly outlines the company’s history and describes the progressive integration of sustainability efforts into its overall strategy. This 20-year journey culminates in 2021 when Corporate Knights ranked Schneider Electric No. 1 worldwide for its s…
2021-2022 HEC Montréal AEMBA CSR Case Writing Competition – 2nd Prize
Academic publications
Article
Digital
Technology Management
“So what if ChatGPT wrote it?”: Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impact…
“So what if ChatGPT wrote it?”: Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
Summary
Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impact…
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Article
Supply Chain
Assortment optimization using an attraction model in an omnichannel environment
Making assortment decisions is becoming an increasingly difficult task for many retailers worldwide as they implement omnichannel initiatives. Discrete choice modeling lies at the core of this challenge, yet existing models do not sufficiently account for the complex shopping behavior of customers in an omnichannel environment. In this paper, we…
Assortment optimization using an attraction model in an omnichannel environment
Summary
Making assortment decisions is becoming an increasingly difficult task for many retailers worldwide as they implement omnichannel initiatives. Discrete choice modeling lies at the core of this challenge, yet existing models do not sufficiently account for the complex shopping behavior of customers in an omnichannel environment. In this paper, we…
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Article
Family Business
Falling from grace: Family-based brands amidst scandals
Family firms often adopt brand strategies based on their family status to convey messages of ethics and integrity to their external stakeholders. Research has highlighted the positive influence that family-based brands exert on corporate reputation and related organizational outcomes, yet they may become a liability in circumstances of scandals….
Falling from grace: Family-based brands amidst scandals
Summary
Family firms often adopt brand strategies based on their family status to convey messages of ethics and integrity to their external stakeholders. Research has highlighted the positive influence that family-based brands exert on corporate reputation and related organizational outcomes, yet they may become a liability in circumstances of scandals….
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Article
Accounting
Corporate Governance
The future role of internal audit function: Assure. Build. Consult
Chambers (2022) recently raised “a red flag” by pointing out that internal auditors have been unduly placing Environmental, Social, and Governance (ESG) risks on the back burner. Internal auditors currently do not play a significant role as assurance providers and are absent from potential advisory services about ESG – on both sides of the Atlan…
The future role of internal audit function: Assure. Build. Consult
Summary
Chambers (2022) recently raised “a red flag” by pointing out that internal auditors have been unduly placing Environmental, Social, and Governance (ESG) risks on the back burner. Internal auditors currently do not play a significant role as assurance providers and are absent from potential advisory services about ESG – on both sides of the Atlan…
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Article
Venture Capital
Investment
Competitiveness
Competition and specialization in the VC market: A non-monotonic relationship
We investigate the relationship between competition and stage specialization in the venture capital (VC) markets. A typical successful entrepreneurial company goes through multiple stages of VC investments; but an average VC firm specializes and participates only in a subset of these stages. We hypothesize that a VC firm’s decision to stage-spec…
Competition and specialization in the VC market: A non-monotonic relationship
Summary
We investigate the relationship between competition and stage specialization in the venture capital (VC) markets. A typical successful entrepreneurial company goes through multiple stages of VC investments; but an average VC firm specializes and participates only in a subset of these stages. We hypothesize that a VC firm’s decision to stage-spec…
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Article
Family Business
Preserving the longevity of long-lasting family businesses: A multilevel model
Prior research lacks an understanding of how decision makers preserve longevity within family businesses. This study examines longevity under a microfoundational lens, through an interpretive qualitative research design. The selected cases are nine long-established Australian family wineries. The outcome is a multilevel grounded model of the pre…
Preserving the longevity of long-lasting family businesses: A multilevel model
Summary
Prior research lacks an understanding of how decision makers preserve longevity within family businesses. This study examines longevity under a microfoundational lens, through an interpretive qualitative research design. The selected cases are nine long-established Australian family wineries. The outcome is a multilevel grounded model of the pre…
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Case studies
Case Study
General Management
Human Resources
Leadership
Marketing
Operations
Pioneering customer experience transformation in Saudi Arabia’s Ministry of Human Resources and Social Development
The Human Resources and Social Development Ministry (HRSD) was one of the largest and most important ministries in Saudi Arabia, with 22,000 employees serving more than 30 million customers and beneficiaries. The ministry consisted of four sectors – labor which served and regulated the private and non-profit sectors; civil service which served g…
Case Study
Strategy
Netflix (D): Streaming wars (Cartoon case)
This case is part of a series on Netflix. Case (A) discusses the company’s growth until July 2011. Case (B) tells the story of Netflix’s sharp share price decline after it announced it was splitting the business in two and increasing prices. Case (C) covers the years 2012/13, when Netflix found its way back to success. Seeing that the industry b…
Case Study
Sustainability
Diversity and Equity and Inclusion
J.M. Huber Corporation: Testing the limits of resilience capabilities
As circumstances of the COVID-19 pandemic continued to shift and evolve, J.M. Huber Corporation (Huber) remained focused on protecting its employees, maintaining business continuity, and on advancing its multi-year sustainability strategy. The efforts of Mike Marberry, the President & CEO, the Huber Management Council (HMC), the family sharehold…
Case Study
Entrepreneurship
Family Business
Leadership
Sustainability
Maria Ahlström-Bondestam: Together everyone achieves more (Video case)
This case presents the unique approach to philanthropy of the Ahlström family. A group of 25 fifth-generation female Ahlström family members founded the Eva Ahlström foundation in 2010, in the name of the family matriarch Eva Ahlström (1848–1920), who was a big contributor to society in her time. This led to the establishment of the Ahlström Co…
Case Study
Strategy
Disruption
General Management
Leadership
Outpacing strategy and business trajectory management
Outpacing strategy, first described by IMD professors Xavier Gilbert and Paul Strebel, is based on the ability to shift strategic innovation between perceived product value (the quality of the value proposition) and delivered cost (the efficiency of the value delivery system). First movers with an outpacing strategy gain a competitive advantage …
Case Study
Disruption
Strategy
General Management
Industry breakpoints and business model evolution
Industry breakpoints were identified by IMD Professor Paul Strebel before the disruptive technology innovations described by Clayton Christensen. Breakpoints are characterized by “A new offering to the market that is so much superior that it changes the rules of the competitive game, accompanied by a sharp shift in the industry’s growth rate and…
Knowledge Hub – I by IMD
Article
Finance
Crédit Suisse and SVB: Where were the regulators?
Who governs the regulators so that they learn and retain their lessons from previous crises, and apply them with determination to avoid a repeat scenario? It’s not simply about changing the rules but also asserting themselves where necessary.
Article
Innovation
Technology Management
Ethics
Beware the AI indoctrination engines
Chatbots have the clear potential to influence people towards dangerous beliefs and behaviors. How can we mitigate the risk to ensure they deliver benefits to society, not harm?
Article
Finance
Switzerland will suffer the shadow cost of Credit Suisse/UBS marriage
By ignoring the views of UBS shareholders, trashing the priority rule, and failing to protect Credit Suisse shareholders, regulators have tarnished the reputation of Swiss banking for years to come.
Article
Innovation
Strategy
Six silo-busting strategies to unleash innovation and growth
The business landscape is littered with the carcasses of corporations that failed to adapt to shifting externalities. In today’s knowledge-based economy, never has innovation been more crucial to corporate survival.
Article
Finance
Credit Suisse: How the mighty fell
What was behind the shocking demise of a treasured institution – and how will the proposed rescue package play out?
Article
Innovation
Digital
Technology Management
The measurement of digital transformation performance
Michael Wade and Massimo Marcolivio propose four categories of KPIs to measure and track digital transformation.
Insights for practitioners
Article
Luxury
Technology Management
The Metaverse is much more than a cool new channel for luxury brands
The metaverse is one of the most popular virtual worlds that exists today. Less popular is the task of defining it. One person might say it’s “an immersive, 3D computer-simulated environment that can be shared and navigated through virtual reality headsets.” Another might reduce it to “a virtual world in which we experience people, products and …
The Metaverse is much more than a cool new channel for luxury brands
Summary
The metaverse is one of the most popular virtual worlds that exists today. Less popular is the task of defining it. One person might say it’s “an immersive, 3D computer-simulated environment that can be shared and navigated through virtual reality headsets.” Another might reduce it to “a virtual world in which we experience people, products and …
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Article
Finance
Digital
Strategy
Banking on transformation to drive long-term success
Chair of National Australia Bank Phil Chronican tells Professor Misiek Piskorski how digital transformation has brought the bank closer to consumers – and why a company’s ESG ambitions should always be aligned with its long-term interests.
Article
Family Business
Innovation
Imprese familiari: fare innovazione con il giusto set di incentivi
Fifty percent of the most innovative firms in Europe are controlled by families, and many of the innovations developed in emerging economies such as Asia and South America are supported by family firms. Despite this, the risk aversion, conservative attitudes, organizational rigidity, “power of the past” and constraints imposed by emotional ties …
Imprese familiari: fare innovazione con il giusto set di incentivi
Summary
Fifty percent of the most innovative firms in Europe are controlled by families, and many of the innovations developed in emerging economies such as Asia and South America are supported by family firms. Despite this, the risk aversion, conservative attitudes, organizational rigidity, “power of the past” and constraints imposed by emotional ties …
Contact
Research Information & Knowledge Hub for additional information on IMD publications
Article
Finance
Crédit Suisse and SVB: Where were the regulators?
Who governs the regulators so that they learn and retain their lessons from previous crises, and apply them with determination to avoid a repeat scenario? It’s not simply about changing the rules but also asserting themselves where necessary.
Article
Leadership
Faut-il être vaniteux pour réussir?
The Credit Suisse debacle is often attributed to the vanity of past managers. This is partly true. Yet successful people are often vain too: Thomas Edison, Steve Jobs or Elon Musk. Is it the hallmark of leaders to have a very high opinion of themselves? Often, they have successes in business and failures on the human level. Would they have succe…
Faut-il être vaniteux pour réussir?
Summary
The Credit Suisse debacle is often attributed to the vanity of past managers. This is partly true. Yet successful people are often vain too: Thomas Edison, Steve Jobs or Elon Musk. Is it the hallmark of leaders to have a very high opinion of themselves? Often, they have successes in business and failures on the human level. Would they have succe…
Contact
Research Information & Knowledge Hub for additional information on IMD publications
Article
Politics
Economics
China’s latest diplomatic move will extend its trade, energy, financial and maritime power
China’s billions of dollars in global investments and infrastructure projects seem to be paying off politically and economically. Just recently, Honduras signalled it is set to cut diplomatic ties with Taiwan, having been one of the few remaining countries to recognise the island as a state. This switch of allegiances would be a coup for China, …
China’s latest diplomatic move will extend its trade, energy, financial and maritime power
Summary
China’s billions of dollars in global investments and infrastructure projects seem to be paying off politically and economically. Just recently, Honduras signalled it is set to cut diplomatic ties with Taiwan, having been one of the few remaining countries to recognise the island as a state. This switch of allegiances would be a coup for China, …
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Books
Book
Competitiveness
Strategy
Digital
The future of competitive strategy: Unleashing the power of data and digital ecosystems
How can legacy firms remain relevant in the digital era? In The Future of Competitive Strategy, strategic management expert Mohan Subramaniam explains how firms can leverage both their traditional strengths and the modern-day power of data and digital ecosystems to forge a new competitive strategy. Drawing on the experiences of a range of compan…
Book
Communication
Clean language interviewing: Principles and applications for researchers and practitioners
Combining academic rigour with real application examples, a global range of contributors analyse the use of Clean Language Interviewing in multiple settings including business, education, and healthcare.
Clean language interviewing: Principles and applications for researchers and practitioners
Summary
Combining academic rigour with real application examples, a global range of contributors analyse the use of Clean Language Interviewing in multiple settings including business, education, and healthcare.
Copyright
©2022
Copyright owner
External Copyright
Language
English
Contact
Research Information & Knowledge Hub for additional information on IMD publications
Book
Economics
Competitiveness
Leadership
The future is young: How technology, talent and innovation can help us face the most pressing challenges of our time
Amid this fast and disorienting pace of change, many are instinctively looking to political leaders and world-renowned experts for answers. As a result, important conversations that should be going on have been conspicuous by their absence. In particular, these are conversations that should involve young people. If new paradigms are emerging tha…
Book
Decision Making
Solvable: A simple solution to complex problems
Problem solving skills are in high demand, yet we’re not taught how to develop and apply these skills appropriately. Solvable offers a simple solution with a 3-step process—Frame, Explore, Decide—and concrete tools that you can use to become a better problem solver and successfully engage relevant people, whatever the challenge you face.
Book
Competitiveness
Economics
Data Analytics
IMD World Competitiveness Yearbook: 2022
The 34th edition of the IMD World Competitiveness Yearbook is being launched at a moment of tremendous turmoil. COVID-19 continues to affect large parts of the world. Interestingly, while in some countries comprehensive efforts are being made to return to a state of normalcy, other parts of the world are experiencing a massive rise in the number…
Book
Sustainability
Board
The double-edged sword of corporate boards in the environmental actions of firms
Environmental issues, which encompass combatting climate change and global warming, are increasingly positioned at the top of board agendas. consequently, board policies are increasingly used as the means to reduce environmental footprint of a firm. The central aim of this book is to uncover theoretical foundations and provide solid empirical ev…
The double-edged sword of corporate boards in the environmental actions of firms
Summary
Environmental issues, which encompass combatting climate change and global warming, are increasingly positioned at the top of board agendas. consequently, board policies are increasingly used as the means to reduce environmental footprint of a firm. The central aim of this book is to uncover theoretical foundations and provide solid empirical ev…
Copyright
©2021
Copyright owner
External Copyright
Language
English
Contact
Research Information & Knowledge Hub for additional information on IMD publications