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Report
Sustainability
Strategy
Winning sustainability strategies
As the expectations on corporate responsibility increase, and as transparency becomes more prevalent, companies are recognizing the need to act on sustainability. Professional communications and good intentions are no longer enough. Winning Sustainability Strategies helps executives aiming to create a thriving, sustainable future for their busin…
Brandon Hall Excellence in Technology Gold Award – Best Advance in Education Delivered Through Technology
Case Study
Entrepreneurship
Sustainability
Values-based entrepreneurship: Opaline’s bubbles (Abridged)
Orsières (Valais, Switzerland) April 2020. Opaline, an original juice production company with high social and environmental standards had begun in 2010. It took founder Sofia de Meyer over 10 years to build a responsible and impactful company aligned with her own aspirations, not just a lifestyle venture but one that would capitalize on her deep…
3rd prize in the 2022 HEC CSR Challenge case writing competition
Case Study
Digital
Disruption
Entrepreneurship
Celonis: Building a lean digital ecosystem
To maintain its position as the category leader in process mining and execution management, Celonis needed to be able to facilitate – or even automate – corrective measures on these processes to edge closer to process mining nirvana, i.e. a fully automated, intelligent and real-time execution management system (EMS). But how to determine the rig…
2023 John Molson MBA International Case Writing Competition – 3rd Prize
Report
Organizational Learning
Organizational Transformation
DNB and IMD: Building a culture of collaboration, through action learning. At scale
Norway’s financial services group DNB entered the 2020s on a
high note of best-ever quarterly performance; a highly diverse
workforce; and great strides in rolling out innovative services.
Nonetheless, its top management was conscious that the company needed to strengthen the way it collaborated along functional and divisional lines. The chal…
EFMD Excellence in Practice Award 2022 Silver Award
Report
Organizational Learning
Organizational Transformation
Talent Management
ABS, IMD and OCP: Beyond. An ambitious next level talent development program
In 2018, OCP Group – the Moroccan-based world leader in plant nutrition and phosphate industry, and one of the most important employers of the private sector in the country – was a decade into an ambitious transformation program to capture higher value-added downstream business opportunities. To achieve its growth ambitions, it needed to develop…
EFMD Excellence in Practice Awards 2022 Gold Award
Case Study
Sustainability
Strategy
General Management
Social Innovation
Schneider Electric: Becoming the world leader in sustainability
Schneider Electric is a multinational company providing energy management and automation. The case briefly outlines the company’s history and describes the progressive integration of sustainability efforts into its overall strategy. This 20-year journey culminates in 2021 when Corporate Knights ranked Schneider Electric No. 1 worldwide for its s…
2021-2022 HEC Montréal AEMBA CSR Case Writing Competition – 2nd Prize
Academic publications
Article
Digital
Technology Management
“So what if ChatGPT wrote it?”: Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impact…
“So what if ChatGPT wrote it?”: Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
Summary
Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impact…
Contact
Research Information & Knowledge Hub for additional information on IMD publications
Article
Supply Chain
Assortment optimization using an attraction model in an omnichannel environment
Making assortment decisions is becoming an increasingly difficult task for many retailers worldwide as they implement omnichannel initiatives. Discrete choice modeling lies at the core of this challenge, yet existing models do not sufficiently account for the complex shopping behavior of customers in an omnichannel environment. In this paper, we…
Assortment optimization using an attraction model in an omnichannel environment
Summary
Making assortment decisions is becoming an increasingly difficult task for many retailers worldwide as they implement omnichannel initiatives. Discrete choice modeling lies at the core of this challenge, yet existing models do not sufficiently account for the complex shopping behavior of customers in an omnichannel environment. In this paper, we…
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Article
Family Business
Falling from grace: Family-based brands amidst scandals
Family firms often adopt brand strategies based on their family status to convey messages of ethics and integrity to their external stakeholders. Research has highlighted the positive influence that family-based brands exert on corporate reputation and related organizational outcomes, yet they may become a liability in circumstances of scandals….
Falling from grace: Family-based brands amidst scandals
Summary
Family firms often adopt brand strategies based on their family status to convey messages of ethics and integrity to their external stakeholders. Research has highlighted the positive influence that family-based brands exert on corporate reputation and related organizational outcomes, yet they may become a liability in circumstances of scandals….
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Research Information & Knowledge Hub for additional information on IMD publications
Article
Accounting
Corporate Governance
The future role of internal audit function: Assure. Build. Consult
Chambers (2022) recently raised “a red flag” by pointing out that internal auditors have been unduly placing Environmental, Social, and Governance (ESG) risks on the back burner. Internal auditors currently do not play a significant role as assurance providers and are absent from potential advisory services about ESG – on both sides of the Atlan…
The future role of internal audit function: Assure. Build. Consult
Summary
Chambers (2022) recently raised “a red flag” by pointing out that internal auditors have been unduly placing Environmental, Social, and Governance (ESG) risks on the back burner. Internal auditors currently do not play a significant role as assurance providers and are absent from potential advisory services about ESG – on both sides of the Atlan…
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Article
Venture Capital
Investment
Competitiveness
Competition and specialization in the VC market: A non-monotonic relationship
We investigate the relationship between competition and stage specialization in the venture capital (VC) markets. A typical successful entrepreneurial company goes through multiple stages of VC investments; but an average VC firm specializes and participates only in a subset of these stages. We hypothesize that a VC firm’s decision to stage-spec…
Competition and specialization in the VC market: A non-monotonic relationship
Summary
We investigate the relationship between competition and stage specialization in the venture capital (VC) markets. A typical successful entrepreneurial company goes through multiple stages of VC investments; but an average VC firm specializes and participates only in a subset of these stages. We hypothesize that a VC firm’s decision to stage-spec…
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Article
Family Business
Preserving the longevity of long-lasting family businesses: A multilevel model
Prior research lacks an understanding of how decision makers preserve longevity within family businesses. This study examines longevity under a microfoundational lens, through an interpretive qualitative research design. The selected cases are nine long-established Australian family wineries. The outcome is a multilevel grounded model of the pre…
Preserving the longevity of long-lasting family businesses: A multilevel model
Summary
Prior research lacks an understanding of how decision makers preserve longevity within family businesses. This study examines longevity under a microfoundational lens, through an interpretive qualitative research design. The selected cases are nine long-established Australian family wineries. The outcome is a multilevel grounded model of the pre…
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Case studies
Case Study
General Management
Human Resources
Leadership
Marketing
Operations
Pioneering customer experience transformation in Saudi Arabia’s Ministry of Human Resources and Social Development
The Human Resources and Social Development Ministry (HRSD) was one of the largest and most important ministries in Saudi Arabia, with 22,000 employees serving more than 30 million customers and beneficiaries. The ministry consisted of four sectors – labor which served and regulated the private and non-profit sectors; civil service which served g…
Case Study
Strategy
Netflix (D): Streaming wars (Cartoon case)
This case is part of a series on Netflix. Case (A) discusses the company’s growth until July 2011. Case (B) tells the story of Netflix’s sharp share price decline after it announced it was splitting the business in two and increasing prices. Case (C) covers the years 2012/13, when Netflix found its way back to success. Seeing that the industry b…
Case Study
Sustainability
Diversity and Equity and Inclusion
J.M. Huber Corporation: Testing the limits of resilience capabilities
As circumstances of the COVID-19 pandemic continued to shift and evolve, J.M. Huber Corporation (Huber) remained focused on protecting its employees, maintaining business continuity, and on advancing its multi-year sustainability strategy. The efforts of Mike Marberry, the President & CEO, the Huber Management Council (HMC), the family sharehold…
Case Study
Entrepreneurship
Family Business
Leadership
Sustainability
Maria Ahlström-Bondestam: Together everyone achieves more (Video case)
This case presents the unique approach to philanthropy of the Ahlström family. A group of 25 fifth-generation female Ahlström family members founded the Eva Ahlström foundation in 2010, in the name of the family matriarch Eva Ahlström (1848–1920), who was a big contributor to society in her time. This led to the establishment of the Ahlström Co…
Case Study
Strategy
Disruption
General Management
Leadership
Outpacing strategy and business trajectory management
Outpacing strategy, first described by IMD professors Xavier Gilbert and Paul Strebel, is based on the ability to shift strategic innovation between perceived product value (the quality of the value proposition) and delivered cost (the efficiency of the value delivery system). First movers with an outpacing strategy gain a competitive advantage …
Case Study
Disruption
Strategy
General Management
Industry breakpoints and business model evolution
Industry breakpoints were identified by IMD Professor Paul Strebel before the disruptive technology innovations described by Clayton Christensen. Breakpoints are characterized by “A new offering to the market that is so much superior that it changes the rules of the competitive game, accompanied by a sharp shift in the industry’s growth rate and…
Knowledge Hub – I by IMD
Article
Diversity and Equity and Inclusion
Culture
Create “wildflower” conditions at work to bridge the gender gap
Significant strides have been made in closing the gender gap globally, but women remain disadvantaged in many walks of life. Here’s how businesses can act to help women flourish in the workplace.
Article
Leadership
Marketing
Technology Management
Why CMOs should be listening to the consumer on data
Changes to data-privacy regulations require CMOs to rethink their strategies, warns Öykü Işık, Professor of Digital Strategy and Cybersecurity at IMD.
Article
Leadership
Psychology
Mindfulness
How compassionate leaders improve business performance
Many executives still struggle to see the link between kindness and corporate results. Measuring leaders’ more empathetic qualities against employee motivation is one way to quantify its impact on business performance, say Paolo Cervini and Gabriele Rosani.
Article
Sustainability
Human Resources
Organizational Transformation
How Hilti built a workforce that’s ready for any challenge
Hilti Corporation’s Head of People & Culture Development, Eivind Slaaen, explains why supporting employees in adapting to change is crucial to sustainable transformation.
Article
Technology Management
Digital
Innovation
Digital democracy: How business and society benefit from more accessible digital services
Ensuring universal access to digital services is not just the right thing to do, says Tomoko Yokoi, it will also drive competitive advantage in the digital age
Article
Supply Chain
Strategy
Now is the time to address supply-chain risk
The COVID-19 pandemic and war in Ukraine have exposed dangerous vulnerabilities in companies’ supply chains, warns Carlos Cordon, Professor of Strategy and Supply Chain Management at IMD Business School. Now, boards must take the lead on transformation.
Insights for practitioners
Article
Politics
Economics
China’s latest diplomatic move will extend its trade, energy, financial and maritime power
China’s billions of dollars in global investments and infrastructure projects seem to be paying off politically and economically. Just recently, Honduras signalled it is set to cut diplomatic ties with Taiwan, having been one of the few remaining countries to recognise the island as a state. This switch of allegiances would be a coup for China, …
China’s latest diplomatic move will extend its trade, energy, financial and maritime power
Summary
China’s billions of dollars in global investments and infrastructure projects seem to be paying off politically and economically. Just recently, Honduras signalled it is set to cut diplomatic ties with Taiwan, having been one of the few remaining countries to recognise the island as a state. This switch of allegiances would be a coup for China, …
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Article
Finance
How Credit Suisse’s demise strengthens Switzerland’s place in global finance
As Switzerland digested the news of Credit Suisse’s takeover by rival UBS, the headlines were unequivocally bleak. The deal is a “historic scandal,” wrote the daily Tages-Anzeiger. It marks the “end of an era,” according to Switzerland’s public broadcaster SRF. The country’s leading daily, Neue Zürcher Zeitung, found even stronger words: “A zomb…
How Credit Suisse’s demise strengthens Switzerland’s place in global finance
Summary
As Switzerland digested the news of Credit Suisse’s takeover by rival UBS, the headlines were unequivocally bleak. The deal is a “historic scandal,” wrote the daily Tages-Anzeiger. It marks the “end of an era,” according to Switzerland’s public broadcaster SRF. The country’s leading daily, Neue Zürcher Zeitung, found even stronger words: “A zomb…
Contact
Research Information & Knowledge Hub for additional information on IMD publications
Article
Diversity and Equity and Inclusion
Culture
Create “wildflower” conditions at work to bridge the gender gap
Significant strides have been made in closing the gender gap globally, but women remain disadvantaged in many walks of life. Here’s how businesses can act to help women flourish in the workplace.
Article
Technology Management
Quand les androïdes seront nos collègues…
Sooner or later, we will be there. Robots with artificial intelligence and a physical appearance similar to ours – androids – will work in companies. Beyond science fiction, there are very concrete responsibilities that they will be able to assume quickly. While productivity will increase, the consequences can be sometimes disturbing. Artificial…
Quand les androïdes seront nos collègues…
Summary
Sooner or later, we will be there. Robots with artificial intelligence and a physical appearance similar to ours – androids – will work in companies. Beyond science fiction, there are very concrete responsibilities that they will be able to assume quickly. While productivity will increase, the consequences can be sometimes disturbing. Artificial…
Contact
Research Information & Knowledge Hub for additional information on IMD publications
Article
Family Business
Cda e internazionalizzazione perché gli amministratori esterni sono cruciali
Internationalization exposes family businesses to complex decision-making and a huge need for resources, expertise and governance skills. It therefore becomes critical to understand how the composition of the board of directors (BoD)-the body responsible for controlling, supporting decision-making and approving the company’s strategies-affects t…
Cda e internazionalizzazione perché gli amministratori esterni sono cruciali
Summary
Internationalization exposes family businesses to complex decision-making and a huge need for resources, expertise and governance skills. It therefore becomes critical to understand how the composition of the board of directors (BoD)-the body responsible for controlling, supporting decision-making and approving the company’s strategies-affects t…
Contact
Research Information & Knowledge Hub for additional information on IMD publications
Article
Leadership
Marketing
Technology Management
Why CMOs should be listening to the consumer on data
Changes to data-privacy regulations require CMOs to rethink their strategies, warns Öykü Işık, Professor of Digital Strategy and Cybersecurity at IMD.
Books
Book
Competitiveness
Strategy
Digital
The future of competitive strategy: Unleashing the power of data and digital ecosystems
How can legacy firms remain relevant in the digital era? In The Future of Competitive Strategy, strategic management expert Mohan Subramaniam explains how firms can leverage both their traditional strengths and the modern-day power of data and digital ecosystems to forge a new competitive strategy. Drawing on the experiences of a range of compan…
Book
Communication
Clean language interviewing: Principles and applications for researchers and practitioners
Combining academic rigour with real application examples, a global range of contributors analyse the use of Clean Language Interviewing in multiple settings including business, education, and healthcare.
Clean language interviewing: Principles and applications for researchers and practitioners
Summary
Combining academic rigour with real application examples, a global range of contributors analyse the use of Clean Language Interviewing in multiple settings including business, education, and healthcare.
Copyright
©2022
Copyright owner
External Copyright
Language
English
Contact
Research Information & Knowledge Hub for additional information on IMD publications
Book
Economics
Competitiveness
Leadership
The future is young: How technology, talent and innovation can help us face the most pressing challenges of our time
Amid this fast and disorienting pace of change, many are instinctively looking to political leaders and world-renowned experts for answers. As a result, important conversations that should be going on have been conspicuous by their absence. In particular, these are conversations that should involve young people. If new paradigms are emerging tha…
Book
Decision Making
Solvable: A simple solution to complex problems
Problem solving skills are in high demand, yet we’re not taught how to develop and apply these skills appropriately. Solvable offers a simple solution with a 3-step process—Frame, Explore, Decide—and concrete tools that you can use to become a better problem solver and successfully engage relevant people, whatever the challenge you face.
Book
Competitiveness
Economics
Data Analytics
IMD World Competitiveness Yearbook: 2022
The 34th edition of the IMD World Competitiveness Yearbook is being launched at a moment of tremendous turmoil. COVID-19 continues to affect large parts of the world. Interestingly, while in some countries comprehensive efforts are being made to return to a state of normalcy, other parts of the world are experiencing a massive rise in the number…
Book
Sustainability
Board
The double-edged sword of corporate boards in the environmental actions of firms
Environmental issues, which encompass combatting climate change and global warming, are increasingly positioned at the top of board agendas. consequently, board policies are increasingly used as the means to reduce environmental footprint of a firm. The central aim of this book is to uncover theoretical foundations and provide solid empirical ev…
The double-edged sword of corporate boards in the environmental actions of firms
Summary
Environmental issues, which encompass combatting climate change and global warming, are increasingly positioned at the top of board agendas. consequently, board policies are increasingly used as the means to reduce environmental footprint of a firm. The central aim of this book is to uncover theoretical foundations and provide solid empirical ev…
Copyright
©2021
Copyright owner
External Copyright
Language
English
Contact
Research Information & Knowledge Hub for additional information on IMD publications