Want to succeed in negotiation? Learn to tame your inner zoo
Negotiation can be fraught even outside conflict zones. Lessons from frontline humanitarian negotiators show how awareness of the brain’s behavior centers can set you up for success....

April 2, 2026 • by I by IMD in Communication • 5 min read
More than 300 million people have no mobile network access. As AI reshapes economies and opportunities, the gap between the connected and the unconnected risks becoming permanent....
Continue readingAugust 2, 2024 • by Maude Pittet Nazareno, Francesca-Giulia Mereu in Communication • 3 min read
Negotiation can be fraught even outside conflict zones. Lessons from frontline humanitarian negotiators show how awareness of the brain’s behavior centers can set you up for success....
July 9, 2024 • by Michael D. Watkins in Communication • 4 min read
Remember to treat artificial intelligence as an aid rather than an oracle....
June 25, 2024 • by Susan Goldsworthy in Communication • 8 min read
Growing numbers of executives are stuck in survival mode – and risking exhaustion. IMD’s Susan Goldsworthy reflects on how CHROs can work with senior leaders to change behaviors...
June 20, 2024 • by Brenda Steinberg, Michael D. Watkins in Communication • 3 min read
Inspiration can lead to meaningful change – especially if you prepare yourself and your team along the lines of these seven questions (and their follow-up)....
June 5, 2024 • by Michael D. Watkins in Communication • 3 min read
Here are nine tips for effectively challenging leaders while showing them respect....
April 19, 2024 • by Francesca-Giulia Mereu, Stephen Kilpatrick in Communication • 6 min read
From the war room to the boardroom, tensions run high when decisions have profound consequences. Trust often emerges as a linchpin for success in these high-stakes conversations. But what exactly is trust...
March 29, 2024 • by Danny Wangsahardja in Communication • 4 min read
Jan was used to having the last word as a successful Chief Financial Officer (CFO),and didn’t heed a serious and prescient warning from a team member much to the cost of the...
March 6, 2024 • by Ginka Toegel in Communication • 8 min read
A decade of change has led to a marked shift in the perception of what it takes to be a leader. Inclusiveness, authenticity, and the ability to ‘listen and learn’ are now...
January 24, 2024 • by Faisal Hoque in Communication • 10 min read
Why our future depends on cross-boundary collaboration with AI....
January 17, 2024 • by Heather Cairns-Lee, Alexander Fleischmann in Communication • 7 min read
Being an inclusive leader involves listening, checking your assumptions – and admitting that you don’t know it all....
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