Mars, Incorporated: Building an innovation system
The case describes the journey of Gilles Morel, the VP of Mars Central Europe, as he tries to build a culture of innovation within the organization. It becomes clear that the challenge is not simply about building the proper infrastructure and systems. It is also about getting people to commit to Mars’ innovation agenda. How can Gilles Morel make innovation everyone’s job?
What is innovation? How do you build an innovation culture within the organization? How do you engage employees in the innovation process?
2009
Cranfield University
Wharley End Beds MK43 0JR, UK
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Harvard Business School Publishing
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Fax (617) 783-7666
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NUCB Business School
1-3-1 Nishiki Naka
Nagoya Aichi, Japan 460-0003
Tel +81 52 20 38 111
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