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Case Study

Shell Technology India: Building a global hub

By Balaji S. Chakravarthy and Sophie Linguri Coughlan

18 pages

July 2010

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Reference: IMD-3-2099

The case describes the history of the technology center Royal Dutch Shell opened in India from its founding in 2006 till its integration in the company’s new Projects & Technology organization in 2009. The new technology center, Shell Technology India (STI), sought to deliver advanced technical studies, projects and services for Shell businesses around the world (with a focus on Asia) as well as to support Shell activities in India. This case discusses the difficulties in establishing such a center and the leadership actions needed to accomplish their mission.

Learning Objective

1) Establishing overseas R&D centers: what are the key challenges? 2) How do you manage talent in overseas R&D centers? 3) How do you successfully integrate such a center into the corporate fold?

Keywords

Talent Management, Transition Management, General Management, Strategy

Settings

India
2006-2010

Type

Field Research

Available Languages

English

Related material

Teaching note, Video

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