Leading Culture Change in Global Organizations

Global deans Catherine Duggan and Darren Dahl on leading through turbulence — and why optimism, not certainty, is the real power in today’s business education.

Six ways boards can lead in a mistrustful world by guiding organisations through polarisation, skepticism, and uncertainty with clarity and accountability.

This is a riveting case about poor board governance at Theranos that fostered a culture of deception and led to the company's collapse and the criminal conviction of its celebrated founder, Elizabeth Holmes. Case B explains Theranos's eventual collapse and highlights how the board contributed to a culture of deception within the company.

Is your team ready for tough times? Ask these 7 critical questions to assess resilience, redefine success, and lead through uncertainty with purpose.

Use our AI Trust Checklist to avoid bias, hallucinations, and deepfakes. Practical tips to build trust in your AI systems.

Shenzhen Power-Solution (SPS), founded in 2009 in China as an entrepreneurial venture, disrupted traditional lighting markets in African villages with its flagship product, Candles Killer. This solar lamp, priced under $5, replaces hazardous kerosene lamps and has an optimized design (9 components, water-bottle stands). The candles killer solar lamp addresses the critical need for affordable, safe and sustainable lighting for people at the bottom of the pyramid (BOP), a huge market that multinationals struggle to reach. By achieving both low cost and differentiation, SPS created a blue ocean market. The company has made remarkable progress in its mission to provide solar lighting to underserved communities: by 2023, it illuminated over 55 million people across 7.8 million households in 66 countries. Beyond social impact, SPS achieved environmental sustainability at scale, reducing cumulative carbon emissions by 6.7 million tons, the equivalent of planting 368 million evergreen trees. Candles Killer's success led SPS to expand its product line into a solar home system for phone charging and multi-bulb lighting. SPS also introduced Solar Media, a platform with pre-loaded content (medical tips, farming methods, education) to share vital knowledge in remote regions.

This is a riveting case about poor board governance at Theranos that fostered a culture of deception and led to the company's collapse and the criminal conviction of its celebrated founder, Elizabeth Holmes. Case A outlines the establishment and growth of Theranos, it's board expansion and the issues that led to the Wall Street Journal article that raised serious questions regarding the truth of the company's claims about its product.

Discover the 6 key skills all Chief Diversity Officers must have to lead DE&I strategy, drive business results, and create lasting organizational change.

How CR Beer, the brewer of Snow beer and the exclusive Chinese partner of Heineken, redefined its legacy by shifting from mass‑market volume to premium innovation and Baijiu diversification under the bold leadership of CEO Hou Xiaohai.

This note provides a comprehensive framework for understanding and developing the core interpersonal processes essential for effective leadership. It identifies and explores seven key processes: Communication, Visioning, Alliance Building, Persuasion, Exercising Power, Negotiation and Conflict Management. Each process is examined in detail, along with its supporting skills and practical applications. The note emphasizes how these processes interconnect and build upon each other to create a robust leadership framework. Communication establishes a foundation of trust and clarity, which enables visioning to align teams toward common goals. Alliance building creates strategic partnerships that support the vision, while persuasion deepens these alliances. Power leverages these relationships to direct resources and maintain momentum, negotiation harmonizes diverse interests, and conflict management ensures disagreements don't disrupt progress. The note also identifies five core supporting capabilities that enable effective engagement in these processes: Mindful Presence, Emotional Intelligence, Communication Mastery, Strategic Thinking and Adaptability. These capabilities form a progressive framework that allows leaders to navigate complex situations, connect meaningfully with others and make informed strategic decisions. Comprehensive and practical, this note serves as both a theoretical framework and an actionable toolkit for leaders seeking to enhance their interpersonal effectiveness. It includes an extensive reading list organized by process, providing resources for deeper exploration of each area.