
Digital Business Transformation
There is a great deal of hype these days about ‘digital transformation’ – the term is often used but rarely defined. And although it can be summarized simply as ‘organizational change through the use of digital technologies and business models to improve performance’ – Digital Business Transformation is far more than this – it generally implies a holistic reimagining of the entire enterprise to focus on the value delivered to customers.
Meanwhile, new digital competitors and start-ups focus on precisely that: the value delivered to the customer – be it cost value, experience value or platform value, and increasingly in combination. In such circumstances, tweaking an existing value chain is unlikely to be enough. To win in the Digital Vortex, companies must be dynamic enough to understand the risks disruptors pose to their business and bold enough to be able to grasp the requirement for their own digital transformation.
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Absa faced a critical rise in cyberattacks, and with the cybersecurity talent gap widening, the company urgently needed a long-term solution. To address this, former CISO Sandro Bucchianeri launched the Cybersecurity Academy in 2019, an initiative...
When Tony Banet took up his new post as CEO of the North America division of Especia Hispania (the names were changed), he took over a team characterized by mistrust. There had been no CEO at for the previous six months. This management vacuum had...
Understanding conflict in family businesses is a complex but essential study area for practitioners and academics. To enhance theoretical precision and provide practical insights, this article presents a comprehensive framework of family business ...
Imagine the following situation: You enter the office and the day before, a large wave of redundancies was announced. The atmosphere is noticeably tense. There is uncertainty in the eyes of many colleagues, and someone says to you: “I'm sorry that...
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Case reference: IMD-7-2642 ©2025
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in Journal of Family Business Strategy June 2025, vol. 16, no. 2, 100660, https://doi.org/10.1016/j.jfbs.2025.100660
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in I by IMD
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