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    Case Study

    Celonis: Building a lean digital ecosystem

    By Carlos Cordon, Benoit F. Leleux and Marc Chauvet
    16 pages
    August 2022
    Order this case study
    Reference: IMD-7-2286

    To maintain its position as the category leader in process mining and execution management, Celonis needed to be able to facilitate – or even automate – corrective measures on these processes to edge closer to process mining nirvana, i.e. a fully automated, intelligent and real-time execution management system (EMS). But how to determine the right balance between features that were best developed in-house and those that could rely on its growing ecosystem of partners? Would the team be able to manage the explosive growth following the onboarding of so many partners? Celonis had created tools to bring the Lean philosophy into the digital age, but would the new ecosystem be enough to launch it into orbit?

    Learning Objective
    • Introduce the concept of Lean and how it is applied in the digital space
    • Illustrate how to assess an organization’s gaps
    • Showcase how to build an ecosystem of partners and some of the underlying challenges
    Keywords
    Strategy, Digital Transformation, Disruption, Entrepreneurship, Operations, Production, Lean Management, Ecosystem, Big Data, Process Management, Data Mining, Consultancy, Scale-up, Growth Management, Start-up, Technology Management, Digital
    Settings
    World/global, Germany
    Celonis, Business Management Services, Consultancy
    2015-2022
    Type
    Field Research
    Copyright
    © 2022
    Available Languages
    English
    Related material
    Teaching note, Video
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    This case study is part of a series
    • Celonis: Building a lean digital ecosystem
    • Celonis: The process mining unicorn
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    2023 John Molson MBA International Case Competition – 3rd place
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    This case study is part of a series
    • Celonis: Building a lean digital ecosystem
    • Celonis: The process mining unicorn
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    All case studies
    Celonis: Building a lean digital ecosystem
    By Carlos Cordon Benoit F. Leleux and Marc Chauvet
    Case reference: IMD-7-2286 ©2022
    Summary
    To maintain its position as the category leader in process mining and execution management, Celonis needed to be able to facilitate – or even autom...
    2023 John Molson MBA International Case Competition – 3rd place
    Read more
    Reference IMD-7-2286
    Copyright ©2022
    Copyright owner IMD Copyright
    Organization Celonis
    Industry Business Management Services, Consultancy
    Available Languages English
    Contact

    Research Information & Knowledge Hub for additional information on IMD publications

    Related topics
    Digital
    Disruption
    Entrepreneurship
    Browse all topics
    Celonis: The process mining unicorn
    By Benoit F. Leleux and Marc Chauvet
    Case reference: IMD-7-2161 ©2021
    Summary
    MUNICH, GERMANY, JANUARY 2019. Bastian Nominacher pondered how much Celonis had changed from its start in 2011, when he and his two co-founders wer...
    Read more
    Reference IMD-7-2161
    Copyright ©2021
    Copyright owner IMD Copyright
    Organization Celonis
    Industry Business Management Services, Consultancy
    Available Languages English
    Contact

    Research Information & Knowledge Hub for additional information on IMD publications

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