How can this gap be closed? In Hoffmann’s mind, leaders need two important qualities to be able to answer this question – humility and courage. These are essential for managers to be able to question how things are done – even if they have worked in the past or created tremendous profits – and still have the courage to change them.
“Suddenly saying that from now on, we’re not going to bother so much about our shareholders, but we’re going to bother about stakeholders, the planet, nature, our system, society, our fellow citizens, and not just the owner is not easy to do,” he said. “It’s a situation which you have to appreciate every day.”
Sustainability has become less fashionable in corporate circles in recent years; both boards and managers have been more focused on dealing with the latest crisis, whether it’s a global pandemic, an energy crisis, or a breakdown in global supply chains. But at the same time, we’ve also seen a more sophisticated understanding of the issue and a growing recognition of the gravity and urgency of the problem.
“It’s important to refocus on this,” said Hoffmann. “You manage the company for the community and not just for the individual, not just for the shareholder.”
Hoffmann challenges business schools to place this broader understanding of management at the center of their teaching. He also worries that familiar terminology can obscure the underlying issues. Biodiversity may communicate less clearly than nature and life, while sustainability is too often equated with additional costs.
Instead, he said, “It means thinking in a way where you make the long term possible,” something he calls the “urgency of the long term.”
He supports accounting rules that help to highlight this long-term view. Financial statements offer an established language for assessing performance. Changing what companies measure can change which activities appear profitable and how leaders allocate resources. But Hoffmann wants decision makers to understand the consequences of business activity for social, human, and natural capital alongside financial results.