AI leaders are pulling the safety alarm. Here's what that means for business leaders
Amid warnings from industry insiders that AI will soon outpace human control, IMD's experts break down where business leaders should be focusing their attention....
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Howard H. Yu
Howard Yu, hailing from Hong Kong, holds the title of LEGO® Professor of Management and Innovation at IMD. He leads the Center for Future Readiness, founded in 2020 with support from the LEGO Brand Group, to guide companies through strategic transformation. Recognized globally for his expertise, he was honored in 2023 with the Thinkers50 Strategy Award, recognizing his substantial contributions to management strategy and future readiness. At IMD, Howard Yu co-directs the Strategy for Future Readiness program and the Future-Ready Enterprise program, which is jointly offered with MIT.
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The $2 hot dog strategy: Why AI can’t replace five-star service
AI is taking the effort out of professional services, and customers know it. Businesses must stop selling billable hours and start delivering unreasonable hospitality, writes Howard Yu....
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