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Coaching Corner

Bridging the culture gap

IbyIMD+ Published 5 July 2024 in Coaching Corner • 5 min read

The challenge 

Sam is European Head of Operations for a multinational organization. She has recently been sent to Southeast Asia with a mandate from the C-suite to help streamline processes and systems across the region. Highly motivated and ambitious, Sam is keen to have a positive impact and immediately sets about gathering information from different teams and team members 

Previous experience has taught her that operational issues can often arise in the weeds within the organization, so Sam is keen to interview colleagues at different levels of command and responsibility, starting from the bottom up.…

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