Case Study

BASF China: Creating service platforms

17 pages
September 2003
Reference: IMD-3-1283

Dr. Seitz, managing director of BASF Greater China had recently been assigned greater responsibility in order to introduce shared services for BASF China. Given that BASF China consisted of 12 legal entities: 1 holding company, 5 wholly owned companies and 6 joint ventures with 2,700 employees, the organization was considered expensive and inefficient. In order to get the regional business unit heads and joint venture partners on board, Dr. Seitz had to conceive of an implementation strategy for the four service platforms to be initially introduced: HR, Finance, Logistics and Purchasing.

Shared Services, Change, Organizational Design, Chemicals
March 2003
Field Research
© 2003
Available Languages
Related material
Case clearing houses
IMD case studies are distributed through case clearing houses. In order to browse the collection and purchase copies please visit the links below.

The Case Centre

Cranfield University

Wharley End Beds MK43 0JR, UK
Tel +44 (0)1234 750903
Email [email protected]

Harvard Business School Publishing

60 Harvard Way, Boston MA 02163, USA
Tel (800) 545-7685 Tel (617)-783-7600
Fax (617) 783-7666
Email [email protected]

Asia Pacific Case Center

NUCB Business School

1-3-1 Nishiki Naka
Nagoya Aichi, Japan 460-0003
Tel +81 52 20 38 111
Email [email protected]


Research Information & Knowledge Hub for additional information on IMD publications

Discover our latest research
IMD's faculty and research teams publish articles, case studies, books and reports on a wide range of topics