Most organizations have already adopted AI, yet few are seeing the returns. What makes the difference is leadership, upskilling, and knowing how to redesign work around AI.
The keys to successful AI transformation
Most organizations have already adopted AI, yet few are seeing the returns. What makes the difference is leadership, upskilling, and knowing how to redesign work around AI.
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Most organizations have introduced AI tools. The challenge is translating that investment into measurable results by redesigning work, building the right capabilities, and creating value that stands up to board-level scrutiny.
From AI hype to measurable business impact
Organizations are investing heavily in Gen AI, yet returns range from zero to eight times the investment. That performance gap is already determining who leads and who falls behind in every industry.
Amit Joshi explains why that gap has nothing to do with technology and everything to do with leadership, and what it takes to deploy AI strategically, responsibly, and at scale. He shares what separates organizations capturing real value from those still waiting to see it.
Access to AI is no longer a differentiator, as every competitor has the same tools. What separates leaders now is whether they can redesign work, build skills at pace, and earn their teams’ trust fast enough to capture the value AI makes possible.
For HR leaders and CXOs, this reframes the mandate. The job is no longer rolling out tools, it’s building the organizational and leadership capability to turn adoption into results.
From guarding to tech-enabled protection
Securitas needed to shift from a traditional guarding business to tech-enabled protective services, without losing the trust of its workforce or the momentum of a $3.2B acquisition along the way. IMD co-created a five-year roadmap, aligned senior leaders around it, and guided six strategic priorities through the transition.
Results: 60% increase in tech-enabled revenue. 37% growth in sales per employee. 72% rise in brand value.
Build AI capability at every level
Whatever stage you’re at, the goal is the same: helping leaders use AI to improve decisions, redesign work, and deliver business results.
If you’re building individual capability:
IMD’s open–enrollment programs enable leaders to apply AI to real business problems fast and leave with a roadmap they can use the day they’re back at their desk.
If you’re transforming your organization:
Our custom programs are built around your strategy and your AI maturity, so your people learn exactly what your business needs next.
AI and digital transformation programs deliver high value. You give back high value to your company because you become an incubator for new knowledge and direction.
Olaf Komitsch
Chief Procurement Officer, EnBW Energie Baden-Württemberg
Learn what works, leverage best practices and get evidence-based advice from one of the pioneers in AI Innovation. Here are some examples of our thought leadership:
Behind the hype around AI, which companies are making real progress with it? Our research attempts to answer that question. The AI Maturity Index ranks 200 of the world’s leading companies.
IMD’s faculty combine deep AI expertise with real-world impact. Published in top journals, advising global companies on AI strategy, ethics, and transformation. At IMD, you don’t just learn about AI – you learn from the award-winning experts shaping its future.-
The research that shapes what your teams will learn
The Global Center for Digital and AI Transformation provides world-leading research and analysis on digital transformation and prepares executives to take advantage of digital opportunities, especially AI. This research informs every IMD program, equipping your leaders with insights and evidence-based advice to successfully navigate your organization’s digital and AI transformation journey.
The businesses leading with AI aren’t just improving efficiency – they’re driving innovation, attracting top talent, and reshaping their industries.
Michael Wade
Professor of Strategy and Digital and
Director of the Global Center for Digital and AI Transformation