Matthew Spooner is a supply chain thought leader and recognized supply chain visionary with deep industry expertise. He held supply chain leadership positions at ABB and Ericcson . At Gartner he was responsible for supply chain planning research. At Kinaxis, a leading supply chain solutions provider, he headed industry thought leadership.Â
Demand Planning Key Performance Indicators (KPIs) are frequently criticized for being too complex or irrelevant. However, an emerging approach is gaining popularity: evaluating the effectiveness of the planning process itself, rather than...
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