The four Ls of emotional resilience

Our ever-present emotions impact our thoughts and actions in sometimes surprising ways. Emotionally aware leaders who effectively embrace their feelings are more likely to serve as role models and inspire their teams.

Emotions have an adaptive function for us. Disregarding them means foregoing critical data that is relevant to make sense of a specific context or situation.

Leaders can build on the information they convey using this step-by-step approach, which I have simplified here and named “the four Ls of emotional resilience.”