
How CXOs can lead transformation in the AI era
The role of the Chief Experience Officer (CXO) is undergoing a profound transformation in the age of AI. Here are the tools and strategies to lead this transformation effectively....

Published January 30, 2023 in Brain Circuits • 3 min read
For today’s exercise, start by asking yourself (and possibly your team members) this question:
Do our greatest innovations come from:
If your answer was b, move on to the next section. If your answer was a, consider whether you have tried including people external to your company in your innovation processes. If not, it’s time for a fundamental shift in your mindset, and that should be your starting point. Closed innovation thinking needs to shift to thinking that embraces co-creation, based on a diversity of backgrounds and points of view.
One of the key benefits to changing your organization’s mindset to understand that you need to involve your whole ecosystem, and not just your internal players is that it shifts your culture from a “know it all” to a “learn it all” culture. This is the essence of a growth mindset.
Systems thinking is key
To solve complex problems in today’s world, organizations need a systems-thinking approach. If you recognize that you need collaboration with many varied stakeholders, you are in the right headspace. But then, there is a somewhat daunting question you must tackle: What are the connections within your organization’s ecosystem that you should be leveraging? How do you start collaborating with external players? How does this affect your company’s way of doing business?
To ensure you are ready to move outside your own ecosystem make sure you can answer these questions:
Finally, if you are struggling to identify the right partner within your ecosystem, you might want to use a matchmaker, which are organizations that have risen to help match growing companies with similar interests.

16 hours ago • by Michael R. Wade, Konstantinos Trantopoulos in Brain Circuits
The role of the Chief Experience Officer (CXO) is undergoing a profound transformation in the age of AI. Here are the tools and strategies to lead this transformation effectively....

June 9, 2026 • by Robert Vilkelis in Brain Circuits
Leaders are tasked with measuring inclusion more rigorously than ever today – but are they measuring the wrong signals? ...

June 4, 2026 • by Jing Yan in Brain Circuits
Learn effective strategies for techies transitioning into leadership roles, including embracing human nature and fostering team cohesion....

June 3, 2026 • by Vanina Farber in Brain Circuits
Explore key techniques to keep DE&I dialogue constructive in hostile settings, including asking questions, reframing language, and knowing when to exit....
Explore first person business intelligence from top minds curated for a global executive audience