Case Study

SIX Payment Services (B): A response to disruptive threats

6 pages
May 2014
Reference: IMD-7-1544

The case explores the response that Swiss-based SIX Payment Services decided to make in the face of disruptive threats to the European payments industry.

Learning Objective

Disruptive innovation, the innovator’s dilemma

Disruption, Payment System, Financial Services
Europe, Switzerland
Six Payment Services, Finance and Insurance, Financial Services
Field Research
© 2014
Available Languages
Related material
Teaching note, Video
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