Case Study

Hewlett-Packard: Creating a virtual supply chain (B)

2 pages
October 2002
Reference: IMD-6-0252

This case is a short (2-page) follow-up to the A-case: IMD-6-0252 and should be used together with it. The case relates the story from July 2001 to July 2002, illustrating the complications encountered in finalizing the outsourcing agreement. It summarizes Derek Gray’s personal learning points and reflections on the outsourcing decision. The case invites participants to think about the implementation challenges for the following year and how to measure the success of the outsourcing.

Outsourcing, Virtual Supply Chain, Supply Chain Management, Contract Manufacturing, Tape Drive, Electronics, Production Management, Operations Management
July 2002
Field Research
© 2002
Available Languages
Related material
Teaching note, Video
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