Hilton (B): Funding for resources

Error research in organizational science (OS) and operations management (OM) has increased in volume, scope, and theoretical and methodological sophistication. Missing from these knowledge advancements are an explicit focus and an integrative fram...

We analyze the environmental benefits of operational flexibility that emerge in the form of less product waste during the sourcing process by reducing overproduction. We consider three different options for operational flexibility: (1) lead-time r...

A small improvement in safety at work would have a huge impact – and culture is key.

Professor Dr Andrew Sharman challenges the way we've been looking at safety performance and offers an alternative approach to driving significant and sustainable safety improvement.

With organisations today facing numerous challenges, from digital disruption to consolidation and maintaining growth, leaders must take a serious look at their strategic options. During strategic reviews, which can take place at regular intervals ...

IT service management (ITSM) practitioners recognize the need for continuous improvement of IT services. Using a design science research approach, we develop a five – step process improvement framework for ITIL (Information Technology Infrastructu...

This research focuses on managing supply chain disruption risk using inventory and reserve capacity in serial multi-echelon supply chains. The research problem is to determine the optimal risk mitigation inventories and reserve capacities when ...

Of the four key leadership attributes, the first, the ability to readily navigate the “in-between spaces,” is the dominant leadership characteristic of successful people in networked organizations. But leaders can’t be good at navigating the in-be...