Michael Wade

Professor of Innovation and Strategy and Director of the IMD Global Center for Digital Business Transformation

Michael Wade is Professor of Innovation and Strategy and Director of the IMD Global Center for Digital Business Transformation. He also holds the Cisco Chair in Digital Business Transformation. An expert in digital transformation, he has published 10 books and more than 100 case studies as well as articles on topics such as digital business transformation, innovation, strategy, and digital leadership. In 2021, he was elected to the Digital Shapers Hall of Fame by a consortium of Swiss business media and launched the Management under the Microscope podcast, in which he unpacks business myths through conversations with academics and business executives.

Wade helps organizations with the challenges they currently face as they seek to use digital tools and technologies to drive business value. His research shows that 87% of digital transformation programs fail to meet expectations, so his work focuses on identifying the mistakes organizations make when they implement such programs and best practices in execution. What differentiates successful from less successful organizations is how good they are at integrating digital technologies into a broader organizational and cultural transformation, he says. His work also covers ways to improve innovation and creativity, leading effectively in a digital age, and the link between digitalization and ethics.

When it comes to digital transformation, the keyword is ‘transformation’. Digital is an enabler, but it is only a means to an end. The end is always some kind of business performance benefit.

His book Hacking Digital: Best Practices to Implement and Accelerate your Business Transformation, was published in 2021. The book is aimed at helping companies to solve problems related to digital transformation. That same year, he released a book on innovation and creativity called ALIEN Thinking: How to Bring Your Breakthrough Ideas to Life. His 2016 book, Digital Vortex: How Today’s Market Leaders Can Beat Disruptive Competitors at their Own Game, won multiple awards and was a bestseller in several languages.

Wade has also been published in leading journals including Harvard Business Review, MIT Sloan Management Review, the Journal of Management Information Systems, MIS Quarterly, and Strategic Management Journal, and is a regular contributor to Fortune Magazine, Forbes, and The Conversation, providing commentary on digital business issues and trends.

At IMD, he founded and directs Leading Digital Business Transformation (LDBT), Europe’s first and largest program for executives on digital, and is director of several other open programs including Digital Execution (DE), Digital Transformation for Boards (DTB), and the recently launched Digital Transformation Sprint (DTS). He has also designed and directed custom programs related to digital strategy and transformation for dozens of organizations across industries and sits on a number of corporate boards as an advisor on digitization and business model disruption.

Before joining IMD in 2010, Wade was Associate Professor of Operations Management and Information Systems in the Schulich School of Business at York University in Toronto. As part of this role, he served as Academic Director of the Kellogg-Schulich Executive MBA Program and Associate Director of the International MBA Program.

Selected publications
Hacking digital: Best practices to implement and accelerate your business transformation
Book
Hacking digital: Best practices to implement and accelerate your business transformation
Digital transformation has become commonplace across public and private sector organizations, and yet most struggle to achieve tangible results from it. Many make avoidable mistakes or fall into si...
Published 4 October 2021
ALIEN thinking: The unconventional path to breakthrough ideas
Book
ALIEN thinking: The unconventional path to breakthrough ideas
How do people come up with truly original ideas? For the past decade, the authors of this book have studied individuals who have made leaps of creativity-inventors, scientists, doctors, entrepreneu...
Published 16 March 2021
Article
The building blocks of an AI strategy
As the popularity of artificial intelligence waxes and wanes, it feels like we are at a peak. Hardly a day goes by without an organization announcing “a pivot toward AI” or an aspiration to “become...
Published 10 August 2020
Article
Three proactive response strategies to Covid-19 business challenges
Since the COVID-19 crisis struck, organizations in vulnerable sectors worldwide have seen their revenues drop substantially in a matter of weeks — in some cases, dwindling to almost nothing. Countl...
Published 17 April 2020
Book
Orchestrating transformation: How to deliver winning performance with a connected approach to change
Company leaders feel the urgency to transform their organizations in the face of digital disruption. New rivals are digitizing whatever can be digitized to attack incumbents’ value chains, gaining ...
Published 25 February 2019
Book
Digital vortex: How today's market leaders can beat disruptive competitors at their own game
Digital disruption sounds like another business buzzword - until it happens to your company. Seemingly out of nowhere, startups and other tech-savvy disruptors attack. Your customers bolt for the d...
Published 21 June 2016
Academic publications
Hacking digital: Best practices to implement and accelerate your business transformation
Book
Hacking digital: Best practices to implement and accelerate your business transformation
Digital transformation has become commonplace across public and private sector organizations, and yet most struggle to achieve tangible results from it. Many make avoidable mistakes or fall into si...
Published 4 October 2021
ALIEN thinking: The unconventional path to breakthrough ideas
Book
ALIEN thinking: The unconventional path to breakthrough ideas
How do people come up with truly original ideas? For the past decade, the authors of this book have studied individuals who have made leaps of creativity-inventors, scientists, doctors, entrepreneu...
Published 16 March 2021
Article
Climate change and COP26: Are digital technologies and information management part of the problem or the solution? An editorial reflection and call to action
The UN COP26 2021 conference on climate change offers the chance for world leaders to take action and make urgent and meaningful commitments to reducing emissions and limit global temperatures to 1...
Published 1 April 2022
Article
Covid-19 has accelerated digital transformation, but may have made it harder not easier
The impact of Covid-19 on digital transformation is not straightforward. Although many organizations have successfully implemented digital projects to support working from home during the pandemic,...
Published 1 September 2020
Article
Lifting the lid on disruption fever
This paper provides evidence based quantification of both “actual” disruption of industries as well as a measure of disruption “hype”. The data cover a seven-year period from 2012 to 2018 across 12...
Published 23 July 2020
Article
Diversification and performance of Japanese IT subsidiaries: A resource-based view
This paper examines the relationship between corporate diversification and performance for Japanese subsidiaries in the information technology (IT) industry. In particular, it reports on our study ...
Published 1 January 2003
Article
The formation and value of IT-enabled resources: Antecedents and consequences of synergistics relationships
This paper informs the literature on the business value of information technology by conceptualizing a path from IT assets--that is, commodity-like or off-the-shelf information technologies--to sus...
Published 1 January 2010
Article
The impact of capabilities and prior investments an online channel commitment and performance
Attracted by the promise of greater market exposure and increased revenues, firms across a wide variety of industries have undertaken significant investments in online channels. However, while some...
Published 1 May 2007
Article
An examination of the trade-off between internal and external IT capabilities
The business case for hiring external IT consultants is compelling. Consultants can represent a rich source of valuable, short-term capabilities. From a resource-based perspective, however, the fun...
Published 1 January 2007
Article
Firm-level benefits of IT-enabled resources: A conceptual extension and an empirical assessment
While the business value of IT (BVIT) is central to the IS discipline, only recently a possible chain of causation from IT assets (i.e., fungible, widely available, commodity-like, technology-based...
Published 1 December 2011
Article
International diversification, subsidiary performance, and the mobility of knowledge resources
We examine the link between international diversification, organizational knowledge resources, and subsidiary performance. The success of international corporate diversification depends on a firm's...
Published 1 January 2007
Article
An exploration of organizational level information systems discontinuance intentions
Limited attention has been directed toward examining post-adoption stages of the information system life cycle. In particular, the final stages of this life cycle have been largely ignored despite ...
Published 1 September 2011
Article
Linking dimensions of social media use to job performance: The role of social capital
Organizations are increasingly adopting new technologies, such as social media, that afford employees a repertoire of uses not simply focused on work, but also on socialization and entertainment. K...
Published 1 December 2015
Article
Does e-business matter to SMEs? A comparison of the financial impacts of Internet business solutions on European and Noth American SMEs
Small and medium-sized enterprises (SMEs) are adopting Internet Business Solutions (IBS) internationally to improve their performance. What is the net impact of these solutions for SMEs? This paper...
Published 1 January 2007
Article
Relationships between job skills and performance: A study of webmasters
The main purpose of this study is to determine the mix of organizational and technical skills demanded of Webmasters, and the degree to which those skills influence job performance. The study is co...
Published 1 February 2002
Article
Relationships among the academic business disciplines: A multi-method citation analysis
A great number of papers have been published that compare the quality or impact of academic journals. This article seeks to broaden the debate on journal evaluation by showing how top journals in v...
Published 1 August 2006
Article
An exploration of multinational enterprise knowledge resources and foreign subsidiary performance
Successful international expansion requires that parent firms simultaneously transfer multiple MNE¦knowledge resources and their foreign subsidiaries effectively absorb and utilize the knowledge. ...
Published 1 January 2013
Article
The resource-based view and information systems research: Review, extension, and suggestions for future research
Information systems researchers have a long tradition of drawing on theories from disciplines such as economics, computer science, psychology, and general management and using them in their own res...
Published 1 January 2004
Article
Impediments to information systems replacement: A calculus of discontinuance
Relatively little attention has been directed toward examining information system (IS) obsolescence and replacement despite the significant organizational resources invested in such systems. Curren...
Published 7 November 2017
Insight for Executives
Victims of their own success  
Article
Victims of their own success  
The world’s largest technology companies have delivered stellar growth, but the good times may prove their eventual undoing, argues Mike Wade, Professor of Innovation and Strategy at IMD Business S...
Published 18 November 2022
Article
디지털 시대, 충족되지 않은 니즈를 찾아라
Innovation is all about finding and filling people’s unmet needs. But even innovators and organizations renowned for their scanning capabilities often have trouble perceiving and correctly interpre...
Published 4 July 2022
Article
Identifying unmet needs in a digital age
Innovation is all about finding and filling people’s unmet needs. But even innovators and organizations renowned for their scanning capabilities often have trouble perceiving and correctly interpre...
Published 1 July 2022
Article
Dijital çağda Karşılanmamış İhtiyaçları Belirleyebilmek
Innovation is all about finding and filling people’s unmet needs. But even innovators and organizations renowned for their scanning capabilities often have trouble perceiving and correctly interpre...
Published 1 July 2022
A taxonomy of 24 digital transformation KPIs 
Article
A taxonomy of 24 digital transformation KPIs 
Digital transformation initiatives often fail because they lack clear objectives. Michael Wade and Massimo Marcolivio explain how to communicate the ‘good numbers’.
Published 17 June 2022
In uncertain times, it pays to keep your options open
Article
In uncertain times, it pays to keep your options open
A series of global shocks has made effective decision making incredibly difficult. Our experts offer three practical steps to get the balance right.
Published 16 June 2022
Article
How to impact humanity: a lesson from history
Given that the 120th anniversary of the Nobel Peace Prize took place on December 11, 2021, we felt the time was right to celebrate the life's work of its inaugural recipient, Swiss businessman Henr...
Published 1 April 2022
Article
Unpacking the digital transformation at IKEA
In an IbyIMD interview, Barbara Martin Coppola, Chief Digital Officer of IKEA Retail (Ingka Group), explains how she is helping to take the company, famous for its out-of-town stores and physical p...
Published 15 February 2022
Article
Why outside perspectives are critical for innovation breakthroughs
Innovation is widely viewed as an engine of progress — not only for driving economic growth, but also for bringing vital improvements in a variety of domains, from science and medicine to inequalit...
Published 8 February 2022
Article
Shein shows that you can be disruptive without disruption 
There’s a widely held belief that market disruption requires some form of radical innovation, such as a new product (think iPad), service (think WhatsApp), or business model (think Spotify). Thus, ...
Published 8 February 2022
Article
Lessons from BioNTech’s unorthodox path to breakthrough solutions
The story of BioNTech, the small biotech company that delivered the first US-approved coronavirus vaccine, is already the stuff of lore. Maintaining the pace, the pioneering German group has since ...
Published 26 January 2022
Article
Finding the right balance — and flexibility — in your leadership style
It’s an outdated idea that a leader should adopt a fixed leadership style that’s agnostic to the specific context in which he or she is operating. A single approach to leadership is not going to me...
Published 11 January 2022
Article
Stop sabotaging your ability to innovate
Innovators can be their own worst enemies, derailed by personal traits, such as confidence and optimism, that are essential to creativity but can be toxic when taken to an extreme, and by emotions ...
Published 1 November 2021
Article
How resilience is powered by digital technologies
Sometimes we can find inspiration for how to compete in the future by looking into the past — in particular, at the stories of the ancient Greek poet Hesiod. Hesiod described the story of the hydra...
Published 29 October 2021
Article
Facebook hit by scandal again, but don’t shoot the messenger
Equating Facebook with big tobacco and other evil giants misses the mark. It’s hard to find the good side of smoking, but there are many positives of social media, such as its power to bring people...
Published 22 October 2021
Article
How digital leaders can be more credible
There has been a steady proliferation of digital roles in the C-Suite over the last decade, with titles such as chief digital officer, chief data officer and chief transformation officer becoming c...
Published 13 October 2021
Article
The advantage of being an outsider in business
Several of the breakthroughs we discuss in our book, ALIEN Thinking: The Unconventional Path to Breakthrough Ideas, involve people who were outsiders in the field to which they contributed. This i...
Published 3 September 2021
Article
Why innovation is more important now than ever
It is becoming increasingly clear that the world is not going to return to the way it was prior to the pandemic, so it becomes critical for organizations (and people) to think creatively about thei...
Published 3 September 2021
Article
6 principles to build your company’s strategic agility
Strategic agility is the ability to improve performance — not just survive but thrive — amid disruption. Companies that successfully navigated the Covid-19 crisis identified when to deviate from th...
Published 2 September 2021
Article
Innovation 2.0: Experimenting to improve, not to prove
Innovators who experiment solely to validate their idea are making a dangerous mistake, and the authors point to the inventor of the Segway as a prime example. The purpose of experimentation should...
Published 1 September 2021
Article
Confronting management myths
Across my career as a management consultant and now a professor, I have encountered many business myths that have become a kind of accepted wisdom. These myths are rarely challenged in real life, d...
Published 2 July 2021
Article
Big ideas are not enough
The difference between creativity and innovation is execution. While creativity is generating valuable and novel ideas, innovation is about successfully implementing those ideas, turning concepts i...
Published 13 May 2021
Report
Digital vortex 2021: Digital disruption in a COVID world
The Digital Vortex 2021 is the fourth in a series of biennial studies launched in 2015 by the Global Center for Digital Business Transformation (DBT Center) at the IMD Business School. 1,235 bus...
Published 29 April 2021
Article
Digital transformation: How to bridge the gap between knowledge and action
There is no hiding from digital disruption, and the pandemic definitely accelerated the process for many organizations. But while companies know they need to transform, they are really struggling ...
Published 29 April 2021
CEOs impact performance
Article
CEOs impact performance
CEOs get paid more than anyone else in the corporate world, and are seen as having a similarly outsized influence on their companies’ fortunes.
Published 22 April 2021
Article
Being an expert navigator is the key to innovation success
Innovators must prepare for their journey like adventurers: studying the conditions and being prepared to respond to dynamic elements along their path
Published 19 April 2021
Culture eats strategy for breakfast
Article
Culture eats strategy for breakfast
Over the past twenty years, a simple five word phrase has become one of the most popular ideas in business.
Published 15 April 2021
AI is coming for your job (part 2)
Article
AI is coming for your job (part 2)
In the past, when machines replaced human workers we created new jobs elsewhere and avoided mass unemployment.
Published 8 April 2021
AI is coming for your job (part 1)
Article
AI is coming for your job (part 1)
From the Terminator movies to the musings of Elon Musk, the world is full of worrying predictions about what will happen to us when machines become super-intelligent.
Published 1 April 2021
Entrepreneurs like to gamble
Article
Entrepreneurs like to gamble
We like to think of successful entrepreneurs as brazen risk-takers, betting everything on a new invention or idea. But take a closer look at their decision-making; and a very different picture emer...
Published 31 March 2021
Chinese companies don’t innovate
Article
Chinese companies don’t innovate
For decades, politicians and business leaders in the West have portrayed China as a place where innovations are copied - not created. But has this picture of an “imitation nation” blinded us to wha...
Published 25 March 2021
Leaders are born, not made
Article
Leaders are born, not made
Over a hundred years ago, the explorer Ernest Shackleton safely led his crew through a series of disasters in one of the world's harshest environments.
Published 18 March 2021
Article
How tech pioneer Radia Perlman overcame bias to invent a core component of the internet
Computer scientist Radia Perlman is often referred to as the “Mother of the Internet”—a title she shuns, but which has stuck due to her key role in driving the growth and development of the interne...
Published 18 March 2021
Article
Inside the rebel mind of Google’s AI pioneer
Demis Hassabis has a knack for making the miraculous look easy. In just 10 years, DeepMind, the company he co-founded in 2010 and sold to Google for a reported $600m in 2014, has created self-learn...
Published 15 March 2021
Article
‘I want a revolution, not a PowerPoint presentation’
Once a leader in its field, by the mid-2000s, the Scandinavian paper giant Stora Enso had hit a wall. With the shift from print to online publishing and the shrinking demand for paper, company lead...
Published 10 March 2021
Article
100 years ago, Alexander Fleming revealed the key to breakthrough ideas
Today, as researchers work to develop a Covid-19 vaccine, it’s worth examining how, 100 years ago, the British bacteriologist Alexander Fleming discovered his first antibiotic, and how that breakth...
Published 5 February 2021
Article
The unconventional innovator who created Wikipedia
Amid the COVID-19 pandemic, millions of homebound schoolchildren and university students have benefited from a valuable resource that most take for granted. Today, anyone with a desktop or mobile d...
Published 12 January 2021
Article
What the West can learn from China’s live commerce success
Ask someone in the West about livestreaming, and they may look back at you blankly — that is, unless they are under 25, in which case they may likely mention gaming or TikTok. Ask someone in China,...
Published 7 January 2021
Article
China clips Jack Ma's wings with Ant Group IPO delay
In a surprise move, Ant Group announced that it was suspending its dual initial public offering on the Shanghai and Hong Kong stock exchanges late on Tuesday night. The move was a dramatic step dow...
Published 5 November 2020
Article
Ant Group is holding the biggest IPO of all time – here’s what it is
Ant Group is likely to pull off the largest initial public offering (IPO) in history when it goes public on the Hong Kong and Shanghai exchanges on November 5. The Chinese digital finance giant is ...
Published 29 October 2020
Article
The building blocks of an AI strategy
As the popularity of artificial intelligence waxes and wanes, it feels like we are at a peak. Hardly a day goes by without an organization announcing “a pivot toward AI” or an aspiration to “become...
Published 10 August 2020
Let’s not survive but thrive, and use innovation to do so
Video
Let’s not survive but thrive, and use innovation to do so
Speaking at the latest Leading In Turbulent Times webinar, Prof Michael Wade on “Become a COVID-19 innovator: how to exit the crisis stronger
Published 26 June 2020
Article
How intelligent is your AI?: Ask these four questions to tell if your AI solution is really AI.
In a world where buzzwords come and go, artificial intelligence has been remarkably durable. Since it first emerged as a concept in the 1950s, there has been a relatively constant flow of technolog...
Published 22 June 2020
Article
Corporate responsibility in the digital era: Corporate digital responsibility spans four areas — social, economic, technological, and environmental — that should be merged under one organizational umbrella.
Sustainability and digitization have been two of the most significant global business trends over the past several years. Sustainability concerns humanity’s relationship with the natural world, whi...
Published 28 April 2020
Article
Three proactive response strategies to Covid-19 business challenges
Since the COVID-19 crisis struck, organizations in vulnerable sectors worldwide have seen their revenues drop substantially in a matter of weeks — in some cases, dwindling to almost nothing. Countl...
Published 17 April 2020
Article
How China is revolutionising e-commerce with an injection of entertainment
While some sectors of the economy struggle for survival in a sudden, new, harsh reality, e-commerce is again faced with massive demand. With many of us confined to our homes, we have become reliant...
Published 2 April 2020
Article
7 key principles to govern digital initiatives: Research and survey data provide insights for how leaders can govern digital initiatives for maximum impact.
As digital disruption has become a major force across industries, organizations have responded with significant investments in digital transformation. Unfortunately, recent research suggests that m...
Published 1 April 2020
Article
Coronavirus: your guide to winners and losers in the business world
A sector-by-sector look at who is benefiting, who is in trouble and who could go either way.
Published 20 March 2020
Article
Coronavirus: Why we should keep our eyes and ears open as well as our hands clean
What if the infodemic is causing more damage than the pandemic? The world’s headlines have been dominated by COVID-19 for about two months and as the virus continues to spread this wall-to-wall cov...
Published 12 March 2020
Article
Every leader needs to navigate these 7 tensions
In surveys and interviews with hundreds of leaders worldwide, we uncovered seven core tensions between the traditional and emerging leadership approaches. Those tensions create significant stress f...
Published 20 February 2020
Article
The five stages of the Chief Digital Officer - and why they often fail
Working with many CDOs over the past five years, we have concluded they are, by and large, competent, motivated and experienced, with a strong mix of knowledge and skills. By this reckoning, their ...
Published 12 February 2020
Article
Chinese movie studio upturned its business model due to coronavirus – Western companies take note
The Wuhan coronavirus has negatively impacted millions of people in China, many more than the 40,000+ infected so far. The crisis, however, has led to some significant opportunities. By acting quic...
Published 10 February 2020
Article
How to develop the next generation of female digital leaders
For many, digital leadership is synonymous with technological expertise. However, research on leadership in the digital age by IMD’s Global Center for Digital Business Transformation reveals a much...
Published 17 August 2019
Article
Making Corporate Venture Capital Work
Corporate venture capital (CVC) — equity investments in startups made by corporate entities — is steadily rising in the market. As CVC researchers and practitioners, we’ve studied hundreds of CVC o...
Published 18 June 2019
Article
TikTok: a startup mais valiosa do mundo. E você não conhece
Enquanto a China conquistou um vasto sucesso no mercado de hardwares, não encontrou ainda o modelo de sucesso de softwares. Pelo menos até agora. Você pode nunca ter ouvido falar sobre, mas o TikTo...
Published 5 June 2019
Report
Digital vortex 2019: Continuous and connected change
The Digital Vortex 2019 study reveals large differences among industries in vulnerability to digital disruption. Like a vortex in nature, the Digital Vortex illustrates the power, speed and unpredi...
Published 22 May 2019
Article
How to choose the right digital leader for your company
Striking the right competence-credibility balance for digital leaders depends largely on how the role of the CDO is defined in a particular company. Digital disruption is close to the top of the ag...
Published 14 May 2019
Article
TV streaming titans are locked into a real-life Game of Thrones – here’s a way around this fight to the death
Apple, Disney, AT&T, NBCUniversal and the other large players should collaborate to create a dominant content platform. Partnering among subscription services would take some of the burden off cons...
Published 9 May 2019
Article
Digital disruption: Sounds like just another buzzword—until it happens (part 2)
This is the final installment of our two-part series featuring Mike Wade, author of Digital Vortex: How Today’s Market Leaders Can Beat Disruptive Competitors at Their Own Game and Orchestrating Tr...
Published 11 April 2019
Article
Bring your breakthrough ideas to life
Digital advances in the past two decades have enabled more people than ever before to express creative intelligence. Yet apart from the transformation of services powered by mobile apps and the int...
Published 1 November 2018
Report
IMD and the Diwan of Royal Court : The national CEO program: A partnership to develop Oman’s future talent
This case follows the partnership between IMD and Oman’s Diwan of Royal Court as they co-created, designed and delivered an innovative program - called the National CEO Program (NCP) - to nurture O...
Published 11 March 2018
Report
Digital patient engagement : Insights for the pharmaceutical industry
This report provides examples of digital patient engagement initiatives launched by pharmaceutical companies, technology companies, and other industry stakeholders. It also provides suggestions on ...
Published 1 March 2018
Article
As AI makes more decisions, the nature of leadership will change
It is tempting to regard artificial intelligence as a threat to human leadership. After all, the very purpose of AI is to augment, improve, and ultimately replace human intelligence, which is still...
Published 22 January 2018
Report
Public sector and the Digital Vortex: How government organizations can harness digital disruption for positive change
Public Sector and the Digital Vortex illustrates how government organizations can harness digital disruption for positive change. For their own viability as well as that of constituents, public sec...
Published 28 June 2017
Report
Life in the digital vortex: The state of digital disruption in 2017
In this report, we use the analogy of the Digital Vortex to illustrate the state of digital disruption across industries in 2017. Industries are ranked according to their vulnerability to disrupti...
Published 8 June 2017
Report
Orchestrating digital business transformation: Working in concert to achieve digital excellence
This paper lays out a new digital transformation execution framework. Just as a vortex helped us explain how disruption changes the nature of competition, the analogy of an orchestra illustrates ho...
Published 2 June 2017
Report
Smart city: Six steps to successfully transform your city
This paper lays out a practical framework for transformative, technological urban initiatives referred to as ‘Smart City projects’ and is targeted at city leaders across the globe who aspire to mak...
Published 24 April 2017
Report
Redefining leadership for a digital age
The research revealed that leadership effectiveness in disruptive environments shared many of the same characteristics as leadership in more stable environments, but with a few notable differences....
Published 2 March 2017
Report
Smart City: Essentials for city leaders
The digital revolution is impacting all sectors of our economy including the public sector, and with it the administration and management of cities. On the one hand, it urges decision-makers to fac...
Published 11 May 2016
Report
The business world in 2025: Four scenarios to stress test your strategy
In this paper, we will begin to answer these questions, taking the last one—the capabilities needed— first. While our subsequent research will set forth our transformation roadmap in detail, this p...
Published 11 May 2016
Report
Workforce transformation in the digital vortex: Reimagining work for digital business agility
In today’s turbulent business climate, digital disruptors will displace four in 10 incumbent companies over the next five years, according to the Global Center for Digital Business¦Transformation (...
Published 1 April 2016
Report
Competing in the digital vortex: Value vampires and value vacancies
In the chaotic swirling of the Digital Vortex, opportunities for savvy firms emerge, but can close quickly as fast-moving rivals join the pursuit and options for customers proliferate. This is why ...
Published 1 November 2015
Report
Disruptor and disrupted: Strategy in the digital vortex
In this paper, we will begin to answer these questions, taking the last one—the capabilities needed— first. While our subsequent research will set forth our transformation roadmap in detail, this p...
Published 1 November 2015
Report
New paths to customer value: Disruptive business models in the digital vortex
This paper expands on the imperative, outlined in “Digital Vortex,” to create new value for customers—cost value, experience value, and platform value—and provides a taxonomy of digital business mo...
Published 1 November 2015
Report
Digital business transformation: A conceptual framework
Digital business transformation is about change. Organizations preparing to meet the challenge of digital business transformation must ask themselves three questions: why do I need to transform, wh...
Published 23 June 2015
Report
Digital vortex: How digital disruption is redefining industries
Digital business transformation is a journey to adopt and deploy digital technologies and business models to improve performance quantifiably. ¦The first step of this journey is to grasp the need ...
Published 23 June 2015
Article
Social media: Segmentation, implementation, critical mass and knowledge integration
You must be thrilled. Social media has arrived on the scene, hot on the heels of business intelligence, cloud computing, and any number of other IT-fuelled initiatives with major hype and uncertain...
Published 23 November 2011
Article
The end of the information system life: A model of IS discontinuance
Considerable information systems (IS) research has sought to understand the adoption, implementation, and use of information systems. In contrast, the literature offers only limited insight into en...
Published 1 May 2010
Article
A new twist on an old method: A guide to the applicability and use of web experiments in information research
A review of the Information Systems literature reveals that experiments are employed infrequently by IS researchers. Further, there is some evidence that the use of experiments is not increasing an...
Published 1 August 2005
The digital vortex is accelerating, but companies don’t have a clear plan how to move forward
Report
The digital vortex is accelerating, but companies don’t have a clear plan how to move forward
Digital disruption is now pervasive throughout the global economy, but many organizations are struggling to transform to meet the challenges they face.
Published 1 January 2000
Best practices to implement and accelerate your business transformation