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Case Study

Ideo's Tech Box: The crystallization of experience

By William A. Fischer and Andrew C. Boynton

9 pages

December 2003

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Reference: IMD-3-1240

Building a corporate memory around experiences is difficult, but necessary, when you are in the business of trying to move faster and smarter than your competitors by using lots of experiments to learn more and then leveraging this learning into a corporate asset. IDEO, one of the world’s leading design houses, has addressed this challenge by adopting the “Tech Box” system to both collect experiences in a tangible form, and then share them across their global corporate organization in a consistent and reliable fashion.

Keywords

Design, Knowledge Management, Prototype, Knowledge Brokering

Settings

United States of America
IDEO
21st Century

Type

Field Research

Available Languages

English

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