Singapore, Helsinki and Zurich triumph in global smart city index

Singapore, Helsinki and Zurich have come top in the 2020 Smart City Index, in a year that saw many European cities fall in the rankings. The Smart City Index ranks cities based on economic and technological data, as well as by their citizens’ perceptions of how “smart” their cities are.

The Institute for Management Development, in collaboration with Singapore University for Technology and Design (SUTD), has released the 2020 Smart City Index, with key findings on how technology is playing a role in the COVID-19 era in a way that is likely to remain.

Hundreds of citizens from 109 cities were surveyed in April and May 2020 and asked questions on the technological provisions of their city across five key areas: health and safety, mobility, activities, opportunities and governance.

"It is of course too early to draw the lessons from COVID. However, it is clear that we are at a critical juncture, where the sanitary crisis is still very much with us, while the economic and social crisis that it will entail has hardly started. This year’s Smart City Index suggests that the cities that have been able to combine technologies, leadership and a strong culture of ‘living and acting together’ should be able to better withstand the most damaging effects of such crises." Said Bruno Lanvin, President of the IMD Smart City Observatory.

More information