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    Case Study

    Nestlé Continuous Excellence (B): Launching NCE

    By Bettina Büchel and Sophie Linguri Coughlan
    9 pages
    December 2011
    Order this case study
    Reference: IMD-3-2213

    The second case in this four-case series is set in May 2008. Following agreement to implement NCE at the Mirador meeting in July 2007, the NCE global team had developed a model, which it was ready to launch. José Lopez scheduled a two-day Global Operations Conference in Evian, for Nestlé’s technical, supply chain and procurement managers (around 250 people). One day of this meeting was dedicated to the formal launch of NCE to the entire operations community. He wondered how best to structure this event, in order to ensure buy-in and the smooth roll-out of NCE.

    Learning Objective

    The learning objective of this session is to explore the key success factors for the successful roll-out of a global initiative. This includes how to prepare and structure an event, in order to ensure commitment from managers at the operational levels, as well as the timeframe and scope of the roll-out plan.

    Keywords
    Performance Improvement, Quality, Engagement, Bottom-Up, Strategy Deployment, Strategy Roll-out, Matrix Organization, General Management, Strategy
    Settings
    World/global
    Nestlé
    2008
    Type
    Field Research
    Copyright
    © 2011
    Available Languages
    English
    Related material
    Video
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    This case study is part of a series
    • Nestlé Continuous Excellence (A): Beyond cost savings
    • Nestlé Continuous Excellence (B): Launching NCE
    • Nestlé Continuous Excellence (C): Operations and beyond
    • Nestlé Continuous Excellence (D): Starting the journey beyond operations
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    Browse all topics
    This case study is part of a series
    • Nestlé Continuous Excellence (A): Beyond cost savings
    • Nestlé Continuous Excellence (B): Launching NCE
    • Nestlé Continuous Excellence (C): Operations and beyond
    • Nestlé Continuous Excellence (D): Starting the journey beyond operations
    Discover our latest research
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    All case studies
    Nestlé Continuous Excellence (A): Beyond cost savings
    By Bettina Büchel and Sophie Linguri Coughlan
    Case reference: IMD-3-2212 ©2011
    Summary
    The first case in a four-case series about Nestlé Continuous Excellence explores how in his first year as Nestlé’s Executive Vice President of Glob...
    Read more
    Reference IMD-3-2212
    Copyright ©2011
    Copyright owner IMD Copyright
    Organization Nestlé
    Available Languages English
    Contact

    Research Information & Knowledge Hub for additional information on IMD publications

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    Nestlé Continuous Excellence (B): Launching NCE
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    Case reference: IMD-3-2213 ©2011
    Summary
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    Reference IMD-3-2213
    Copyright ©2011
    Copyright owner IMD Copyright
    Organization Nestlé
    Available Languages English
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    Nestlé Continuous Excellence (A): Beyond cost savings

    The first case in a four-case series about Nestlé Continuous Excellence explores how in his first year as Nestlé’s Executive Vice President of Glob...

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    By Bettina Büchel and Sophie Linguri Coughlan
    Case reference: IMD-3-2212, © 2011
    Read more
    Case Study
    Nestlé Continuous Excellence (C): Operations and beyond

    José Lopez, Nestlé’s executive vice president of global operations, had convincingly demonstrated the benefit of NCE in operations. Now he wanted t...

    Strategy
    By Bettina Büchel and Sophie Linguri Coughlan
    Case reference: IMD-3-2214, © 2011
    Read more
    Nestlé Continuous Excellence (C): Operations and beyond
    By Bettina Büchel and Sophie Linguri Coughlan
    Case reference: IMD-3-2214 ©2011
    Summary
    José Lopez, Nestlé’s executive vice president of global operations, had convincingly demonstrated the benefit of NCE in operations. Now he wanted t...
    Read more
    Reference IMD-3-2214
    Copyright ©2011
    Copyright owner IMD Copyright
    Organization Nestlé
    Available Languages English
    Contact

    Research Information & Knowledge Hub for additional information on IMD publications

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    This is the fourth and final case in the NCE series. By July 2010, the Nestlé board had approved the decision to roll NCE out beyond operations. Th...

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    By Bettina Büchel and Sophie Linguri Coughlan
    Case reference: IMD-3-2222, © 2011
    Read more
    Case Study
    Nestlé Continuous Excellence (A): Beyond cost savings

    The first case in a four-case series about Nestlé Continuous Excellence explores how in his first year as Nestlé’s Executive Vice President of Glob...

    Strategy
    By Bettina Büchel and Sophie Linguri Coughlan
    Case reference: IMD-3-2212, © 2011
    Read more
    Case Study
    Nestlé Continuous Excellence (B): Launching NCE

    The second case in this four-case series is set in May 2008. Following agreement to implement NCE at the Mirador meeting in July 2007, the NCE glo...

    Strategy
    By Bettina Büchel and Sophie Linguri Coughlan
    Case reference: IMD-3-2213, © 2011
    Read more
    Nestlé Continuous Excellence (D): Starting the journey beyond operations
    By Bettina Büchel and Sophie Linguri Coughlan
    Case reference: IMD-3-2222 ©2011
    Summary
    This is the fourth and final case in the NCE series. By July 2010, the Nestlé board had approved the decision to roll NCE out beyond operations. Th...
    Read more
    Reference IMD-3-2222
    Copyright ©2011
    Copyright owner IMD Copyright
    Organization Nestlé
    Available Languages English
    Contact

    Research Information & Knowledge Hub for additional information on IMD publications

    Related topics
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    Case Study
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    The first case in a four-case series about Nestlé Continuous Excellence explores how in his first year as Nestlé’s Executive Vice President of Glob...

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    By Bettina Büchel and Sophie Linguri Coughlan
    Case reference: IMD-3-2212, © 2011
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    The second case in this four-case series is set in May 2008. Following agreement to implement NCE at the Mirador meeting in July 2007, the NCE glo...

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    Case reference: IMD-3-2213, © 2011
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