Your online learning journey

Designed to help you anticipate turbulence, lead in uncertainty, and restore confidence.

Your online learning journey

Designed to help you anticipate turbulence, lead in uncertainty, and restore confidence.

Unit 1: Prepare for the unknown
  • Learn about different types of crises.
  • Identify strategies and models that will help you become a more resilient organization.
  • Understand how social capital and agile team structures can be key to successfully managing a crisis.
Unit 2: Accept your limitations
  • Demonstrate a deep understanding of your own cognitive biases and know how best to address them.
  • Be able to have smarter conversations with multiple stakeholders.
  • Find out how to manage yourself effectively in a crisis.
Unit 3: Manage the spotlight
  • Learn how to communicate effectively in a crisis and increase trust with your stakeholders.
  • Understand how to manage the spotlight and balance informative and engaging communication and the importance of facts.
  • Be aware of the role of media in times of crises.
Unit 4: Post-crisis: Reflect and prepare
  • Understand that crises have long roots.
  • Understand the importance of stepping back and reflecting on a possible post-crisis-crisis.
  • Reflect on what you can learn from past crises your organization has been exposed to and how to prepare for potential future crises.
Unit 5: Explore hidden traps of prolonged crises

This unit includes a 90-min liVe webinar with IMD Professor Sameh Abadir

  • Explore the six hidden traps of leading in a prolonged crisis.
  • Understand what type of leadership can survive and navigate the post-crisis crisis.
  • Discover strategies on how to avoid the common pitfalls in a crisis and avoid being derailed.


You will have a dedicated executive coach, making sure you receive a highly individualized learning experience.

Your personal coach accompanies you through your 5-week learning journey on this Crisis Management online course. They provide support and feedback as you apply your learning directly into your workplace, where it has an immediate impact.

Their input helps you translate your learning to your particular context. By spreading this feedback regularly throughout the program, you’ll be sure to embed your ongoing learning directly in your daily work.

Your coach interacts with you via video, in writing, and over the phone. You have calls and written feedback spread across the 5 weeks at intervals that consolidate your learning.

Your learning coach helps you

Define your learning objectives
Review your progress on a weekly basis
Overcome your challenges
Translate what you learn to your own context