Scaling agile at Swisscom (Video case)
Swisscom started introducing agile work practices within the IT organization in 2016 – 2017 leading to a bi-modal organization. After realizing the benefits, the company started scaling these practices throughout the rest of the organization. This allowed Swisscom to reduce lead times by half and making significant contributions to strategic cost saving goals. The transformation was iterative and required a lot of learning on behalf of the teams but also management. Agile ways of working empower teams yet also actively require managing the associated changes.
- To be able to share the change process of how a company introduced and scaled agile work practices from software to the broader organization.
Swisscom, Services, Telecommunications
2018
Cranfield University
Wharley End Beds MK43 0JR, UK
Tel +44 (0)1234 750903
Email [email protected]
Harvard Business School Publishing
60 Harvard Way, Boston MA 02163, USA
Tel (800) 545-7685 Tel (617)-783-7600
Fax (617) 783-7666
Email [email protected]
NUCB Business School
1-3-1 Nishiki Naka
Nagoya Aichi, Japan 460-0003
Tel +81 52 20 38 111
Email [email protected]
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