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Case Study

ING bank: From disrupted to disruptor

11 pages

November 2017

Reference: IMD-7-1951

This case discusses how ING Bank emerged from near bankruptcy and how it embraced strategic and organizational agility to respond to digital disruption.

Learning Objective

Discovering the levers of strategic renewal
Discussing strategy simplification
Designing and implementing a digital strategy
Introducing organizational agility

Keywords

Digital Transformation, Strategic Renewal, Strategic Agility

Settings

Netherlands
ING Group, Finance and Insurance, Banking

Type

Published Sources

Available Languages

English

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