The center provides world-leading research and analysis on digital business transformation and prepares executives to take advantage of digital opportunities
Global Center for Digital Business Transformation
The center provides world-leading research and analysis on digital business transformation and prepares executives to take advantage of digital opportunities
Digital Transformation With Confidence
The Global Center for Digital Business Transformation provides fresh insights and evidence-based advice to help organizations successfully navigate their digital transformation journeys.
Established in 2015, the Center is a pioneer in best practice research on digital transformation. It provides tried-and-tested insights on all aspects of digital transformation, including :
We challenge the ideas that shape tomorrow’s digital landscape by building, testing, and publishing practical and applied frameworks. These frameworks are based on data-driven insights from our interactions with thousands of executives a year.
Insights
Books
By Michael R. Wade, Didier Bonnet, Tomoko Yokoi and
Nikolaus Obwegeser
Since the start of the Covid-19 pandemic, digital adoption has accelerated rapidly and is showing no signs of slowing. What was once just desirable is now an essential part of any competitive business, and the phrase &…
By Cyril Bouquet, Jean-Louis Barsoux and Michael R. Wade
How do people come up with truly original ideas? For the past decade, the authors of this book have studied individuals who have made leaps of creativity-inventors, scientists, doctors, entrepreneurs and artists-and…
By Michael R. Wade with James Macaulay, Andy Noronha and Joel Barbier
Company leaders feel the urgency to transform their organizations in the face of digital disruption. New rivals are digitizing whatever can be digitized to attack incumbents’ value chains, gaining marketing share,…
By Michael R. Wade with Jeff Loucks, James Macaulay and Andy Noronha
Digital disruption sounds like another business buzzword – until it happens to your company. Seemingly out of nowhere, startups and other tech-savvy disruptors attack. Your customers bolt for the door and revenues stall.…
By Tomoko Yokoi, Akihiro Ishizuka, Maya Takagi, Junhao Zhong, IMD and NTT Data Consulting Report (Japanese only) , May 2023
By Yingfen Lin and Jialu Shan, IMD and MIC Report, May 2023
By Tomoko Yokoi, Lazaros Goutas and Michael R. Wade, IMD Report, October 2022
By Professor Michael R. Wade, Professor Didier Bonnet, Tomoko Yokoi and Nikolaus Obwegeser
By Jean-Louis Barsoux, Michael Wade, and Cyril Bouquet, in Harvard Business Review Magazine (July/August, 2022)
By Tomoko Yokoi and Jennifer Jordan, in Harvard Business Review online (May 30, 2022)
In International Journal of Information Management (63)
By Jean-Louis Barsoux, Cyril Bouquet, and Michael Wade, in MIT Sloan Management Review Online (February 08, 2022)
By Dorothy E. Leidner, Juliana Sutanto, and Lazaros Goutas, in MIS Quarterly, 46(1), 591–608
By Jennifer Jordan, Michael Wade, and Tomoko Yokoi, in Harvard Business Review Online (January 11, 2022)
By Michael Wade, Amit Joshi, and Elizabeth A. Teracino, in Harvard Business Review Online (September 2, 2021)
By Tomoko Yokoi, Nikolaus Obwegeser, and Michela Beretta, in MIT Sloan Management Review Online (June 14, 2021)
By Michael Wade, Jialu Shan, Heidi Bjerkan, and Tomoko Yokoi, IMD Report, April 2021
By Cyril Bouquet, Jean-Louis Barsoux, and Michael Wade, in MIT Sloan Management Review Online (January 12, 2021)
By Michael Wade and Jialu Shan, in MIT Sloan Management Review Online (January 7, 2021)
By Jialu Shan and Michael Wade, in the Conversation (April 2, 2020)
By Jennifer Jordan, Michael Wade, and Elizabeth Teracino
in Harvard Business Review Online (February 20, 2020)
By Michael R. Wade, Tomoko Yokoi, Elizabeth A. Teracino and Jialu Shan (February, 2020)
By Michael Wade and Jialu Shan, in MIS Quarterly Executive, 19 (3), pp.213-220
By Jim Pulcrano, Laure Frank, Désirée Gilgen, Konrad Meyer and Federico Paparella 7 June 2022
By Patrick Reinmoeller, Elie El Khoury, Thibaut Jechoux, Lars Spicker Olesen and 24 May 2022
By Mark J. Greeven, Patrick Reinmoeller, Yunfei Feng and Erik Walenza-Slabe 20 January 2022
Speakers
Didier Bonnet focuses on digital economics, digital strategy, disruptive innovation, and the process of large-scale digital transformation for global corporations. A globally recognized thought leader on digital…
Professor of Innovation and Strategy Michael Wade is an expert on digital transformation. He holds the Cisco Chair in Digital Business Transformation at IMD and is Director of IMD’s Global Center for Digital Business…
Didier Bonnet focuses on digital economics, digital strategy, disruptive innovation, and the process of large-scale digital transformation for global corporations. A globally recognized thought leader on digital transformation, he was a precursor in anticipating the scale and impact of the digital revolution that is now sweeping through our economies. He is also the author of a bestselling book that makes the provocative argument that the next phase of digital technology adoption will make everything that’s happened so far look like a prelude.
Bonnet helps boards and management teams make the shift to the new digital economy and implement the changes in business models, operations, and customer experiences that this requires.
With over 30 years’ experience in strategy and transformation consulting, he is a trusted advisor and coach to senior executives who are leading their organizations through complex digital transformations.
His work spans information economics, digital transformation, platform strategies, digital innovation, the future of work, and organizational transformation. He also leads research programs on how the digital economy is impacting individuals, corporations, and society at large.
He has designed and directed customized digital transformation programs for large global B2C and B2B organizations and provided coaching advice to senior leaders in a variety of industries, including telecoms, banking, high-tech, insurance, consumer goods, media, transport, and industrial goods.
At IMD, Bonnet is Co-Director of the Digital Transformation in Practice (DTIP), Digital Transformation for Boards (DTB) and Leading Customer-Centric Strategies (LCCS) programs, and he teaches strategy and digital transformation in several other open programs. For the last 10 years, he has led a joint research program with the MIT Initiative on the Digital Economy (IDE), at the Sloan School of Management, on the impact of digital technology on business models and society. He is also a non-executive board member of the SKEMA Foundation.
Bonnet is co-author of the bestselling book, Leading Digital: Turning Technology into Business Transformation, which has been described as the “source code” for understanding the DNA of successful digital transformation. The book’s insights won praise from former EMC Chair and CEO Joe Tucci and former Pernod Ricard CEO Pierre Pringuet. This was followed in 2021 by Hacking Digital: Best Practices to Implement and Accelerate your Business Transformation, which provides a practical guide for how to navigate the challenges of digital transformation execution.
Bonnet’s research has been published in top management journals such as Harvard Business Review, MIT Sloan Management Review, R&D Management, Quarterly Review of Marketing, Strategy Direction, and Business Strategy Review. He is also a public speaker on digital transformation and has frequently been published and quoted in the media, including the Wall Street Journal, Forbes, the Financial Times, The Economist, the BBC, CNN, and CNBC.
Bonnet joined IMD in 2019 after a 30-year career in strategy consulting. He was Global Digital Transformation Practice Leader at Capgemini Invent and Global Leader of the Telecom, Media & Entertainment practice at Gemini Consulting. He started his career in hi tech and consulting with Coopers & Lybrand Consulting and Putnam Hayes & Bartlett.
Selected publications
Hacking Digital: Best Practices to Implement and Accelerate your Business Transformation (McGraw Hill, 2021)
The new elements of digital transformation (MIT Sloan Management Review, 2021)
Why innovation’s future isn’t (just) open (MIT Sloan Management Review, 2020)
Lifting the lid on disruption fever (Journal of Strategy and Management, 2020)
Busting the myths of digital transformation: Don’t buy the hype (Indian Management Journal, 2020)
Reframing growth strategy in a digital economy (MIT Sloan Management Review, 2017)
It’s time for boards to cross the digital divide (Harvard Business Review, 2014)
Leading Digital: Turning Technology into Business Transformation (Harvard Business Review Press, 2014)
Recognition
Named as one of the Top 50 Global Thought Leaders and Influencers on Digital Transformation and Disruption by Thinkers360 (2021)
CDO Conclave Global Digital Leader of the Year (2018)
Education
MSc
SKEMA Business School, France
DPhil
University of Oxford
Professor of Innovation and Strategy Cisco Chair in Digital Business Transformation
Professor of Innovation and Strategy Michael Wade is an expert on digital transformation. He holds the Cisco Chair in Digital Business Transformation at IMD and is Director of IMD’s Global Center for Digital Business Transformation. He has published 10 books, more than 100 case studies, and articles on topics including digital business transformation, innovation, strategy, and digital leadership. In 2021 he was elected to the Digital Shapers Hall of Fame by a consortium of Swiss business media, and recently launched the Management under the Microscope podcast, in which he unpacks business myths through conversations with academics and business executives.
Wade helps organizations with the challenges they currently face as they seek to use digital tools and technologies to drive business value. His research shows that 87% of digital transformation programs fail to meet expectations, so his work focuses on identifying the mistakes organizations make when they implement such programs and best practices in execution. What differentiates successful from less successful organizations is how good they are at integrating digital technologies into a broader organizational and cultural transformation, he says. His work also covers ways to improve innovation and creativity, leading effectively in a digital age, and the link between digitalization and ethics.
His latest book, published in October 2021, is Hacking Digital: Best Practices to Implement and Accelerate your Business Transformation, which is aimed at helping companies to solve problems related to digital transformation. Earlier in 2021, he released a book on innovation and creativity called ALIEN Thinking: How to Bring Your Breakthrough Ideas to Life. His 2016 book, Digital Vortex: How Today’s Market Leaders Can Beat Disruptive Competitors at their Own Game, won multiple awards and was a bestseller in several languages.
Wade has also been published in leading journals including Harvard Business Review, MIT Sloan Management Review, the Journal of Management Information Systems, MIS Quarterly, and the Strategic Management Journal, and is a regular contributor to Fortune Magazine, Forbes, and The Conversation, providing commentary on digital business issues and trends.
At IMD, he founded and directs Leading Digital Business Transformation (LDBT), Europe’s first and largest program for executives on digital, and is Director of several other open programs, including Digital Execution (DE), Digital Transformation for Boards (DTB), and the recently launched Digital Transformation Sprint (DTS). He has also designed and directed custom programs related to digital strategy and transformation for dozens of organizations across industries, and sits on a number of corporate boards as an advisor on digitization and business model disruption.
Before joining IMD in 2010, Wade was Associate Professor of Operations Management and Information Systems in the Schulich School of Business at York University in Toronto. As part of this role, he served as Academic Director of the Kellogg-Schulich Executive MBA Program and Associate Director of the International MBA Program.
Selected publications
Hacking Digital: Best Practices to Implement and Accelerate Your Business Transformation (McGraw-Hill, 2021)
ALIEN Thinking: The Unconventional Path to Breakthrough Ideas (PublicAffairs and Penguin Random House, 2021)
Overcoming the psychological hurdles to innovation (Harvard Business Review, 2021)
The building blocks of an AI strategy (MIT Sloan Management Review, 2020)
Three proactive response strategies to COVID-19 business challenges (MIT Sloan Management Review, 2020)
Orchestrating Transformation: How to Deliver Winning Performance with a Connected Approach to Change (DBT Center Press, 2019)
Digital Vortex: How Today’s Market Leaders Can Beat Disruptive Competitors at Their Own Game (DBT Center Press, 2016)
Recognition
Elected to the Digital Shapers Hall of Fame by Bilanz, Handelszeitung, Le Temps and Digitalswitzerland (2021)
Named one of top 10 digital thought leaders in the Digital Shapers listing of a consortium of Swiss business media (2016, 2017, and 2020)
Winner of two Axiom business book awards (2017)
Nominated for Kellogg-Schulich Executive MBA Teaching Award (2009)
Nominated for Seymour Schulich MBA Teaching Excellence Award (2008)
Education
Honors Degree in Business Administration
Richard Ivey School of Business, University of Western Ontario, Canada.
MBA
Richard Ivey School of Business, University of Western Ontario, Canada.
PhD
Richard Ivey School of Business, University of Western Ontario, Canada.
Digital Programs for Executives
Discover our upcoming programs on digital for executives
Team
Professor of Innovation and Strategy Michael Wade is an expert on digital transformation. He holds the Cisco Chair in Digital Business Transformation at IMD and is Director of IMD’s Global Center for Digital Business…
Professor of Innovation and Strategy Cisco Chair in Digital Business Transformation
Professor of Innovation and Strategy Michael Wade is an expert on digital transformation. He holds the Cisco Chair in Digital Business Transformation at IMD and is Director of IMD’s Global Center for Digital Business Transformation. He has published 10 books, more than 100 case studies, and articles on topics including digital business transformation, innovation, strategy, and digital leadership. In 2021 he was elected to the Digital Shapers Hall of Fame by a consortium of Swiss business media, and recently launched the Management under the Microscope podcast, in which he unpacks business myths through conversations with academics and business executives.
Wade helps organizations with the challenges they currently face as they seek to use digital tools and technologies to drive business value. His research shows that 87% of digital transformation programs fail to meet expectations, so his work focuses on identifying the mistakes organizations make when they implement such programs and best practices in execution. What differentiates successful from less successful organizations is how good they are at integrating digital technologies into a broader organizational and cultural transformation, he says. His work also covers ways to improve innovation and creativity, leading effectively in a digital age, and the link between digitalization and ethics.
His latest book, published in October 2021, is Hacking Digital: Best Practices to Implement and Accelerate your Business Transformation, which is aimed at helping companies to solve problems related to digital transformation. Earlier in 2021, he released a book on innovation and creativity called ALIEN Thinking: How to Bring Your Breakthrough Ideas to Life. His 2016 book, Digital Vortex: How Today’s Market Leaders Can Beat Disruptive Competitors at their Own Game, won multiple awards and was a bestseller in several languages.
Wade has also been published in leading journals including Harvard Business Review, MIT Sloan Management Review, the Journal of Management Information Systems, MIS Quarterly, and the Strategic Management Journal, and is a regular contributor to Fortune Magazine, Forbes, and The Conversation, providing commentary on digital business issues and trends.
At IMD, he founded and directs Leading Digital Business Transformation (LDBT), Europe’s first and largest program for executives on digital, and is Director of several other open programs, including Digital Execution (DE), Digital Transformation for Boards (DTB), and the recently launched Digital Transformation Sprint (DTS). He has also designed and directed custom programs related to digital strategy and transformation for dozens of organizations across industries, and sits on a number of corporate boards as an advisor on digitization and business model disruption.
Before joining IMD in 2010, Wade was Associate Professor of Operations Management and Information Systems in the Schulich School of Business at York University in Toronto. As part of this role, he served as Academic Director of the Kellogg-Schulich Executive MBA Program and Associate Director of the International MBA Program.
Selected publications
Hacking Digital: Best Practices to Implement and Accelerate Your Business Transformation (McGraw-Hill, 2021)
ALIEN Thinking: The Unconventional Path to Breakthrough Ideas (PublicAffairs and Penguin Random House, 2021)
Overcoming the psychological hurdles to innovation (Harvard Business Review, 2021)
The building blocks of an AI strategy (MIT Sloan Management Review, 2020)
Three proactive response strategies to COVID-19 business challenges (MIT Sloan Management Review, 2020)
Orchestrating Transformation: How to Deliver Winning Performance with a Connected Approach to Change (DBT Center Press, 2019)
Digital Vortex: How Today’s Market Leaders Can Beat Disruptive Competitors at Their Own Game (DBT Center Press, 2016)
Recognition
Elected to the Digital Shapers Hall of Fame by Bilanz, Handelszeitung, Le Temps and Digitalswitzerland (2021)
Named one of top 10 digital thought leaders in the Digital Shapers listing of a consortium of Swiss business media (2016, 2017, and 2020)
Winner of two Axiom business book awards (2017)
Nominated for Kellogg-Schulich Executive MBA Teaching Award (2009)
Nominated for Seymour Schulich MBA Teaching Excellence Award (2008)
Education
Honors Degree in Business Administration
Richard Ivey School of Business, University of Western Ontario, Canada.
MBA
Richard Ivey School of Business, University of Western Ontario, Canada.
PhD
Richard Ivey School of Business, University of Western Ontario, Canada.
Tomoko Yokoi (@tokoyokoi) is a Researcher and Advisor at the Global Center for Digital Business Transformation, IMD Business School in Switzerland. She is a Forbes Contributor on topics related to digital transformation…
Researcher and Writer
Tomoko Yokoi (@tokoyokoi) is a Researcher and Advisor at the Global Center for Digital Business Transformation, IMD Business School in Switzerland. She is a Forbes Contributor on topics related to digital transformation and innovation, and her insights have been published in numerous outlets such as Quartz and MIT Sloan Management Review. Tomoko brings unique practitioner insights to her research and advisory services, drawing from her 20 years of experience leading digital transformations and marketing excellence as a senior executive in B2B and B2C industries. Having worked in Fortune 500 companies and fast growing software ventures, she understands the unique digital challenges faced by both large organizations and digital upstarts needing to scale. She is the co-author of Hacking Digital: Best Practices to Implement and Accelerate Your Business Transformation, and is currently focused on responsible digital transformation practices.
Research Fellow
Jialu’s research areas include digital business transformation, business model innovation and new practices, and corporate governance practices. She is particularly interested in Asian market.
She obtained her PhD degree in Economics (management) from the Faculty of Business and Economics at the University of Lausanne (HEC, Lausanne) in 2012. Before joining IMD she worked as a lecturer at the International Hotel School of César Ritz Colleges in Brig, Switzerland.
Economist, Scholar in Asian and Emerging Markets
Jialu has published works on a variety of topics, including business model innovation and digital innovation in the Asian market.
Selected publications
Academic Journals
Greeven, M., Yu, H. and Shan, J. (2021). Why companies must embrace microservices and modular thinking, MIT Sloan Management Review, Fall Issue.
Wade, M. and Shan, J. (2021). What the West can learn from China’s live commerce success, MIT Sloan Management Review online
Wade, M. and Shan, J. (2020). Covid-19 has accelerated digital transformation, but may have made it harder not easier, MIS Quarterly Executive, 19 (3), pp.213-220
Wade, M., Bonnet, D. and Shan, J. (2020). Lifting the lid on disruption fever, Journal of Strategy and Management, 13(4), pp.495-501
Yu, H. and Shan, J. (2020). Where does resilience come from? It’s your progress in digital transformation, especially in times of crisis, The European Business Review
Liu, Z., Shan, J., Delaloye, M., Piguet, J-G. and Glassey-Balet, N. (2020). The role of public trust and media in managing the dissemination of COVID-19-related news in Switzerland, Journalism and Media, 1(1), pp.145-158
Yu, H. and Shan, J. (2019). How some companies beat the competition…for decades and even centuries, The European Business Review
Yu, H. and Shan, J. (2019). The big gap between strategic intent and actual, realized strategy, Journal of Financial Transformation, vol.50, pp.10-12
Liu, Z., Shan, J. Glassey-Balet, N. and Fang, G. (2017). Semantic Social Media Analysis of Chinese Tourists in Switzerland. Information Technology & Tourism, 17(2), 183-202.
Strebel, P., Cordin, M. and Shan, J. (2016). Competitive profits and the annual report: Measuring the sustainable business. Journal of Business Strategy, 37(2), 42-49.
Liu, Z., Shan, J. and Pigneur, Y. (2016). The role of personalized services and control: An empirical evaluation of privacy calculus and technology acceptance model in the mobile context. Journal of Privacy and Security, 12(1-3), 123-144.
Shan, J. (2012). Three essays on governance practices in different environmental contexts: Using inter-discipline approaches at different organizational levels, Doctoral dissertation, University of Lausanne
Burkert, M., Ivens, B. S., and Shan, J. (2012). Governance structures in international buyer-supplier relationships: an empirical test. Industrial Marketing Management, 41 (3), 544-556.
Conferences
Shan, J., Obwegeser, N., Teracino, E. and Wade, M. (2020). A double-edged sword named agility: a critical perspective on organizational responses to environmental disruption. The 28th European Conference on Information Systems, Marrakech, Morocco
Liu, Z., Shan, J. Bonazzi, R. and Pigneur, Y. (2014). Privacy as a trade-off: introducing the notion of privacy calculus for context-aware mobile applications. 47th Hawaii International Conference on System Science, Hawaii
Shan, J. and Dong, M. (2012). Uncertainty judgment on revenue recognition under IFRS: with different earnings incentives. American Accounting Association Annual Meeting, Washington DC, US.
Shan, J. and Dong, M. (2012). Financial determinants and comprehensive income reporting: The case of US commercial banks. 35th European Accounting Association Annual Congress, Ljubljana, Slovenia
Ivens, B. S., and Shan, J. (2008). Governance mechanisms in international business relationships: an empirical test. In Proceedings of the 24th Annual Conference of the Industrial Marketing & Purchasing Group, Uppsala.
Case Studies
Yu, H., Shan, J. (2018). Disrupting the disruptors: How Ovopark breathes new life into the bricks-and-mortar store, IMD-7-2046, IMD Business School, Lausanne.
Wade, M., Fang, Y., Shan, J. and Yang, Y. (2016). Uber takes on China, IMD-7-1807, IMD Business School, Lausanne.
Cantale, S., and Shan, J. (2013). Microsoft’s acquisition of Skype, IMD-1-0337, IMD-1-0337T, IMD Business school, Lausanne.
Szekely, F., Shan, J., and Chaffin, Ed. (2013). IMD high performance leadership, IMD Business school, Lausanne.
Articles and Reports
Wade, M., Shan, J., Bjerkan, H. and Yokoi, T. (2021). Digital Vortex 2021: Digital disruption in a covid world. Available at https://www.imd.org/research-knowledge/reports/digital-vortex-report-2021/
Yu, H and Shan, J. (2019). How to make AI transformation more likely to succeed. Chapter included in report “AI & the Future of Work”, Credit Suisse Research Institute Davos Edition 2019. Available at https://www.credit-suisse.com/corporate/en/research/research-institute.html
Wade, M. and Shan, J. (2019). TikTok: the world’s most valuable startup that you’ve never heard of. Original published in the Conversation (available at https://theconversation.com/tiktok-the-worlds-most-valuable-startup-that-youve-never-heard-of-109302), also published in Channel New Asia, Slate.fr, Tech Central (South Africa), Business Standard (India), International Business Times, and a few others. Also published in the Conversation French.
Wade, M. and Shan, J. (2018). Alibaba’s Singles’ Day report card: Both impressive and disappointing. Original published in WWD Think Tank (available at https://wwd.com/business-news/business-features/think-tank-singles-day-1202906520/), also published in Lednytt (Norway), Nettavisen (Norway), Retail Magisinet (Norway), Företagande (Sweden).
Shan J. and Wade, M. (2018). The digital giants in 2018. Tomorrow’s Challenge, June 2018. https://www.imd.org/research-knowledge/articles/digital-giants-in-2018/
Yu, H. and Shan, J. (2018). Staying in front needs more than cash and being fast. South China Morning Post. December 8, 2018.
Wade, M. and Shan, J. (2018). How China is rebooting retail. Original published in the Conversation (available at https://theconversation.com/how-china-is-rebooting-retail-92982), also published by the World Economic Forum and Scroll India, and Alibaba’s Newsletters.
Wade, M. and Shan, J. (2018). The red envelope war in 2018. Tomorrow’s Challenge, February 2018. https://www.imd.org/research-knowledge/articles/the-red-envelope-war-in-2018/
Wade, M. and Shan, J. (2017). The Chinese digital giants – coming to a store near you! Tomorrow’s Challenges, December 2017. https://www.imd.org/research-knowledge/articles/the-chinese-digital-giants-coming-to-a-store-near-you/, also published in Business World (Philippines)
Wade, M., Shan, J. and Noronha, A. (2017). Life in Digital Vortex: the state of digital disruption in 2017. https://www.imd.org/research-knowledge/reports/digitalvortex/
Wade, M. and Shan, J. (2016). The red envelope war: Hongbao have become the latest battleground between China’s two digital behemoths. Tomorrow’s Challenges, April 2016. https://www.imd.org/research-knowledge/articles/the-uneasy-truce-between-alibaba-and-tencent-is-over/
Wade, M., Shan, J., and McTeague, L. (2016). Strategies for responding to digital disruption. IMD Insight, no. 59. https://www.imd.org/research-knowledge/articles/strategies-for-responding-to-digital-disruption2/
Wade, M. and Shan, J. (2016). The battle for digital disruption: startups vs incumbents: Which do executives perceive as their main threats?. Tomorrow’s Challenges, March 2016. https://www.imd.org/research-knowledge/articles/the-battle-for-digital-disruption-startups-vs-incumbents/
Wade, M. and Shan, J. (2016). Global differences in the digital vortex: Executives from developed and developing countries see disruption in a different light. Tomorrow’s Challenges, February 2016. https://www.imd.org/research-knowledge/articles/global-differences-in-the-digital-vortex/
Publication of Jialu Shan
Jialu Shan is the author of numerous academic articles, reports, and case studies in the above mentioned fields.
Research Fellow
Lazaros is a Research Fellow at the Global Center for Digital Business Transformation. He previously held academic roles at Lougborough University, ETH Zurich and INSEAD Business School. He received his PhD from the University of Cambridge in 2011.
His research examines topics around digital transformation, specifically on digitally enabled decision-making, developing digital business models, and identifying ways in which technology can aid organizations in their environmental sustainability journey. Part of his research has been published in MIS Quarterly, Decision Support Systems, Communications of the ACM, and Electronic Markets. He has taught several undergraduate and postgraduate courses in the areas of Information Architecture, Human-Computer Interaction, Information System Implementation, and Digital Strategy.
Refereed Articles:
Leidner, D., Sutanto, J., Goutas, L. ‘The Use of Inter-Organizational IS for Green Supply Chain Transformation’, MIS Quarterly, Status: Accepted for publication
Goutas, L., Hess, B., Sutanto, J. (2020). ‘If erring is human, is system use divine? Omission errors during post-adoptive system use’. Decision Support Systems, 130, 1-11
Malekovic, N., Goutas, L., Sutanto, J., Galletta, D. (2019). Regret under different auction designs: the case of English and Dutch auctions. Electronic Markets, 1-11
Malekovic, N., Sutanto, J., & Goutas, L. (2016). ‘Manipulative Imputation in Distributed Decision Support Settings: The Implications of Information Asymmetry and Aggregation Complexity’. Decision Support Systems, 85, 1-11.
Goutas, L., Sutanto, J., Arbesti, H., (2016) ‘The Building Blocks of a Cloud-Based Strategy’, Communications of the ACM, Vol.59 (1): 90-97
Conference Articles :
Giddens, L., Goutas, L., Leidner, D., & Sutanto, J. (2016, January). Engaging Consumers in Ethical Consumption: The Effect of Real-time Environmental Information on Eco-friendly Consumer Choice. 2016 49th Hawaii International Conference on System Sciences (HICSS) (pp. 1020-1029). IEEE
Calin, C., Goutas, L., Sutanto, J., Galetta, D., ‘Value Creation in Competitive Virtual Communities’, 35th International Conference on Information Systems, Auckland, New Zealand, 14-17 December 2014
Goutas, L., Sutanto, J., ‘An Enquiry into the Activities that IT Professionals Engage in: the Role of IT Skills and Training Provision’, 34th International Conference on Information Systems, Milan, Italy, 15-18 December 2013
Goutas, L., ‘Identifying Actual Change: The Link Between Logics and Institutional Change in the Corporate Governance of the German Business System’, 24th EGOS Colloquium, Amsterdam, July 10-12, 2008
Goutas, L., ‘Accounting for Translation: Differences Among Key Actors in 2 German Firms’, Annual Meeting of the Academy of Management, Philadelphia, August 3-8, 2007
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