Three key actions for COOs in the AI era Â
Master AI-enabled operations: identify persistent bottlenecks, unite ops/data/IT in one hub, and design human-centered AI systems...
by Peter Vogel, Malgorzata Smulowitz Published October 1, 2024 in Brain Circuits • 3 min read
Start without a strategy and allow yourself to evolve through experimentation and learning, rather than establishing a fixed, over-arching approach that might require significant effort to get underway or create tensions within the partnership. Â
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Make sure that people of similar rank are involved in the collaboration from the start, and throughout the project. If one partner sends a junior figure to attend meetings, it can give the impression that they are not taking the initiative seriously. It also risks making decisions that don’t get the approval from HQ, derailing the partnership, and undermining future decisions.Â
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It’s key to partner with organizations who share the same big-picture goals and who have a positive attitude towards collaboration and collegiality. Â
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Parties need to be mindful of the boundaries in terms of what they contribute through collaboration versus what is managed within their own organizations. Establishing clear boundaries is essential to avoid creating overlaps or misunderstandings.Â
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In successful collaborations, partners must trust and support each other, be willing to compromise and acknowledge that no one has all the answers.
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Make sure to have a dedicated coordinator who is pulling everyone together, harmonizing things, and identifying where people have different opinions. Â
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Professor of Family Enterprise and Ownership and Director of the IMD Global Family Business Center
Peter Vogel is Professor of Family Enterprise and Ownership, Director of the Global Family Business Center (GFBC), and Debiopharm Chair for Family Philanthropy at IMD, where he leads the Leading the Family Business, Leading the Family Office, and Lean Intrapreneurship programs. He is recognized globally as one of the foremost family business educators, advisors, and academics, and has received numerous awards and distinctions. He is the author of the award-winning books Family Philanthropy Navigator and Family Office Navigator.Â
Postdoctoral Research Fellow at the Debiopharm Chair for Family Philanthropy at IMD
Malgorzata Smulowitz is a Postdoctoral Research Fellow at the Debiopharm Chair for Family Philanthropy at IMD. She has published work on numerous topics including family philanthropy, cohesive giving, the use of blockchain in philanthropy, and impact data management. She holds a PhD in economics, management and organization from Universitat Autònoma de Barcelona.
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