Tool or talent â how is your organization using AI?
AI has the potential to become a super-useful teammate, but CHROs must manage its deployment with care. Answer the questions below to check how employees feel about its adoption and watch out...
Brain Circuits
What AI-first leadership really looks like
Leadership in the AI era requires a major change in control, strategy, and influence. The executives who succeed will be those who view AI not only as an assistant but as a partner in leadership. Susanne May outlines the capabilities and actionable shifts needed to succeed.
1. Learn to think at AI speed
AI isnât just changing what we work on: itâs changing how fast we work. Leaders must be more creative and be able to process and respond to AI-generated insights quickly, while retaining focus on strategic goals and human connections.
- Actionable shift: Move from slow, bureaucratic decision-making to real-time, AI-enhanced insights. Train your teams to make rapid, data-driven decisions rather than relying on outdated reporting cycles.
2. Master the language of AI
If you lack an understanding of AI, you cannot effectively lead a company focused on AI.
- Actionable shift: Ensure every executive completes comprehensive AI upskilling programs. Commit to continuous learning because AI evolves daily.
3. Learn when to (dis)trust the tech
Learn when to depend on AI insights and when human judgment should prevail, particularly for decisions involving important ethical considerations, and when understanding context is essential.
- Actionable shift: Implement an AI-human collaboration model in decision-making. Define when AI should take the lead (data-heavy tasks) and when human judgment is essential (strategic decisions, ethical considerations).
4. Rethink talent, not reduce it
The question isnât, âWhat jobs can AI replace?â but rather, âWhat new roles does AI create?â Focus on reskilling, redeploying, and reimagining the workforce instead of downsizing it.
- Actionable shift: Develop AI-fluent job roles and retrain employees.
5. Reinvent organizational culture
An AI-first company needs an AI-ready culture. The biggest barrier to scaling AI isnât the workforce, but leadership hesitation.
- Actionable shift: Make AI training mandatory. Embed AI into your companyâs DNA across HR, marketing, finance, and operations.
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Key learning
The future belongs to leaders who embrace AI as a powerful tool while providing the vision, inspiration, ethical judgment, and human connection that are still key for an organization to succeed.
Authors
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