In the workplace, people naturally divide into groups of “like-minded” others. We often spend most of our time at work organized into silos or divisions, clusters, or even interest groups. Group entrenchment happens when people start to become so identified with their (sub)groups, that the group itself can become “who I am” instead of “what I do”, or “what my profession is”. When this happens, it can trigger a deeper and more “fixed” division between “us and them” and excluding behavior (regardless of whether such a division exists or not). These types of divisions are the basis of a silo mentality and can ignite negative conflict and decrease communication, innovation, and productivity.
Leaders should keep an eye out for emerging subgroups that can ultimately lead to entrenchment. In part one of this two-part series, we focus on…