Keeping the human touch in the AI age

Management

Keeping the human touch: Why people remain essential in the age of AI

11 April 2024 • by Amit M. Joshi in Management • 7 min read

Artificial intelligence (AI) is transforming every sector, from retail and marketing to education and healthcare. In this new landscape, asks IMD’s Amit Joshi, what is the value of the human touch?...

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