Xerox Europe Ltd.’s take-back policy for its products, packaging, and cartridges continues to create internal friction. Who would cover disposal costs of toner bottles? Who would integrate the waste free take-back policy into business systems? Whose responsibility was policy integration? These and many other issues needed to be resolved or internal support for the waste free policy would disintegrate.
Xerox and the waste free office (A)
Summary
In 1996, Xerox Europe Ltd.'s environmental group adopts the slogan "The only thing we leave with our customers is - the Document!". In spite of Xer...
Reference
IMD-3-0788
Copyright
©1999
Copyright owner
IMD Copyright
Available Languages
English
Contact
Research Information & Knowledge Hub for additional information on IMD publications
Xerox and the waste free office (B)
Summary
Xerox Europe Ltd.'s take-back policy for its products, packaging, and cartridges continues to create internal friction. Who would cover disposal co...
Reference
IMD-3-0789
Copyright
©1999
Copyright owner
IMD Copyright
Available Languages
English
Contact
Research Information & Knowledge Hub for additional information on IMD publications