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Aerial view and top view cargo plane flying above ship port in the export and import business and logistics international goods. Shipping cargo to harbor by crane

Supply chain

Building systemic resilience in supply chains 

Published 25 July 2024 in Supply chain • 7 min read

Turbulent times can leave businesses scrambling for measures to help them bounce back after disruption. But these actions may in fact increase overall supply chain fragility.

In the summer of 2022, waterways in Europe suffered historic droughts. On the Rhine River, which contributes approximately $80bn to the surrounding economies each year, water levels dropped to between 10% and 50% lower than historical averages.

Ships had to lessen their loads to avoid hitting the bottom, and smaller loads sent shipping prices skyrocketing by as much as 30% overnight. Since the situation is not expected to improve, companies are considering how to ensure supply chain resilience. Many are now using digitalization to provide faster, more reliable intelligence to compare alternative means of transport and reroute shipments accordingly.

River transport is considered a lower-cost, more climate-friendly alternative to higher-emitting land-based means of transportation. However, the technology needed for digital agility comes with a carbon cost − digitalization accounts for 4% of global emissions and is expected to surpass emissions from motorized traffic in the coming years.

Climbing emissions exacerbate climate change and the effects increase the frequency of natural disasters − such as the drought conditions on the Rhine − and irregularities feed back into supply chains. Therefore, what looks like a helpful solution for managing immediate disruptions may increase climate-related material risks along the Rhine in the long term.

This is not an isolated example. According to Resilinc’s database of supplier firms, 200 supply chain disruptions per week were recorded in the first quarter of 2022 and this number climbed to 325 in the second quarter.

Companies from all sectors are now working to build supply chain resilience and keep on-time operations running to avoid economic losses. And yet, one frequent shortcoming of these actions is that systemic feedbacks are overlooked. Increasing buffer stocks puts additional strain on natural resources. Keeping production going at all costs exacerbates unsustainable production patterns and social inequalities. Instead of fixing the root cause of the problem, current supply chain resilience efforts can compromise the resilience of other systems, and the long-term consequences of those actions will feed back into the supply chain and increase fragility.

Adopting a systemic perspective can help to lower a company’s risks because when organizations are exposed to fewer risks, supply chain resilience progressively improves.

From disaster planning to systemic resilience

Businesses are often advised to anticipate and build resilience to disasters. We argue for a different approach − managers need to start building systemic resilience to ensure long-term survival. Adopting a systemic perspective can help to lower a company’s risks because when organizations are exposed to fewer risks, supply chain resilience progressively improves. Also, enhancing systems resilience through a company’s core business and competencies will help create healthier societies and ecosystems.

Managing systemic resilience is already a priority for conservation practitioners and natural scientists providing proof of concept for building systemic resilience. Corporate leaders can learn from their example by considering three key lessons in building resilience from natural science:

Geospatial
“Geospatial technologies are also being leveraged to help companies make more holistic assessments.”

Develop systemic knowledge:

Current efforts to build resilience are based on business intelligence about potential supply chain disruptions and delays. However, building systemic resilience starts with a holistic understanding of the systems the firm depends on, such as societies and ecosystems. Since system interventions can lead to unintended negative consequences if not managed properly, working with scientists and environmental NGOs to understand complex social-ecological dynamics is necessary.

Many tools and guidelines are now available to help companies understand their holistic impacts. KPMG, in collaboration with WBCSD, developed a dynamic risk assessment to capture the systemic nature of risks. Their approach aims to understand the complexity of systemic risks with expert interviews, surveys, and sectoral discussions of key insights. Geospatial technologies are also being leveraged to help companies make more holistic assessments. The Landbanking Group uses AI and satellite to predict the impact of nature-positive practices across carbon, water, soil, and biodiversity.”

Houdini, a Swedish sportswear company, collaborated with a research-based organization to understand both its positive and negative impacts on Earth system processes. Since 2015, the company has partnered with Stockholm Resilience Center/Albaeco on a holistic corporate evaluation, the Planetary Boundaries Assessment. The assessment model considers the company’s environmental impact from multiple perspectives, such as climate impact and biodiversity, as a foundation for achieving long-term positive impacts that can build systemic resilience.

Aerial view of a road in a deep forest
One inspiring aspiration is Interface’s (the US-based carpet tile manufacturer) Factory as a Forest initiative in its radical climate take-back plan to help restore the natural ecosystems the company depends on

Bounce forward:

Many corporate climate strategies build supply chain resilience to bounce back quickly after the effects of unsustainability. But while this can be an effective way to manage resilience, bouncing forward, or transformation, is another option that firms can consider. We need innovative solutions and completely new ways of operating that also help nature to restore. These approaches will likely require the transformation of business models and entire industries.

The WBCSD provides guidance to help companies capture the opportunities for sustainability transformations. The guidance suggests that effective leadership and governance, strategy and planning, progress and commercialization, networks and engagement, and continuity and tenacity can help companies navigate transformation successfully.

One inspiring aspiration is Interface’s (the US-based carpet tile manufacturer) Factory as a Forest initiative in its radical climate take-back plan to help restore the natural ecosystems the company depends on. Building the resilience of ecosystems can help prevent the effects of climate change from happening in the first place by tackling the issue at the root cause. This would completely transform their factories from polluting to working with nature to provide positive benefits.

For example, Sky Group, the German-based media and entertainment company, is collaborating to restore seagrass as an important carbon sink

Enhance biodiversity:

Companies are already enhancing supplier diversity because diversity helps systems recover after a disaster due to increased alternatives and options for recovery. Diversity is also important for ecosystems − the more variety of species in a system, the better it can adapt. Some companies are compromising resilience-enhancing biodiversity by clearing virgin land for large-scale monocropping. Many others are acting on biodiversity to protect and enhance ecosystem resilience.

There is a wealth of guidance now available to companies on how to measure and sustainably manage biodiversity. The Taskforce on Nature-related Financial Disclosures is a good starting point for companies to identify, assess, manage, and disclose nature-related issues. They recently published the guide, “Getting started with adoption of the TNFD recommendations.” The WBCSD provides guidance on Nature Action, including “the development of science-based targets, guidance for consistent and credible business actions to nature-positive ones such as high integrity nature-based solutions.”

According to Business for Nature over 1,000 companies are already committed to protecting and restoring nature. For example, Sky Group, the German-based media and entertainment company, is collaborating to restore seagrass as an important carbon sink. IKEA is involved in many reforestation projects along its supply chain and beyond to advance its nature-positive agenda. Many other sustainability leaders in various industries, including Unilever, Google, and Danone, are also taking action.

Enhancing systemic resilience reduces the risks a company might face and, eventually, decreases its vulnerability.

A better way to build resilience

Natural disasters and the consequences of other risks related to unsustainability create massive financial risks to companies. According to Resilinc, over 100,000 companies are already using its technology-driven solutions to respond to supply chain disruptions, and disruptions are expected to continue.

Enhancing systemic resilience reduces the risks a company might face and, eventually, decreases its vulnerability. Instead of managing resilience to single-issue future disasters, companies need to start building resilience in the larger social, ecological, and economic systems around them to secure more stable operating environments.

Numerous articles have been published about how organizations can build resilience at various levels. Managers can find advice on how business leaders, non-profit organizations, and the social sector can navigate the challenges of building their capacity to withstand various challenges. However, most of the available guidance on the subject does not address the fact that resilience is a systemic concept and needs to be managed systemically − including societal and ecological resilience − to reduce a company’s vulnerabilities.

When building supply chain resilience to future shocks, managers cannot afford to overlook the resilience of the systems their company depends on. A systemic approach to resilience can help build strong societies and ecosystems and prevent potential crises.

Authors

Amanda Williams

Amanda Williams

Research fellow at IMD Business School

Amanda Williams is a research fellow at IMD Business School. She was formally a senior researcher at ETH Zurich, a research fellow at Copenhagen Business School, and a Research Associate at the World Business Council for Sustainable Development where she worked on the SDG Compass, a guide for corporate action on the SDGs. Her research focuses on how organizations understand global sustainability issues and develop corporate sustainability strategies that align with global sustainability targets.

Gail Whiteman

Gail Whiteman

Founder of Arctic Basecamp and Professor of Sustainability at the University of Exeter’s Business School (UK)

Gail Whiteman is the Founder of Arctic Basecamp and Professor of Sustainability at the University of Exeter’s Business School in the UK. A visiting professor at IMD, she is an expert on global risk arising from the systemic changes occurring in the natural environment. She is a member of the World Economic Forum’s Global Agenda Council on Frontier Risk, and Professor-in-Residence at the World Business Council for Sustainable Development. She is actively involved in building science-based targets for a future low-carbon economy.

Knut Haanaes

Knut Haanaes

Lundin Chair Professor of Sustainability at IMD

Knut Haanaes is a former Dean of the Global Leadership Institute at the World Economic Forum. He was previously a Senior Partner at the Boston Consulting Group and founded their first sustainability practice. At IMD he teaches in many of the key programs, including the MBA, and is Co-Director of the Leading Sustainable Business Transformation program (LSBT) and the Driving Sustainability from the Boardroom (DSB) program. His research interests are related to strategy, digital transformation, and sustainability.

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