Philips and the dental care challenge (B)
Case (A) described the range of options which Philips’ Dental Care Article Group considered for challenging Braun’s supremacy in electric toothbrush. Case (B) describes the strategy chosen by Philips and its two components: 1) A design that capitalises on the round head imposed by Braun as the de-facto design standard, but adds two differentiating features for customer benefits, hence avoids being perceived as a “me-too” product (but does it avoid it, really?); 2) An alliance with Europe’s leading manual toothbrush manufacturer, Jordan, to match the Braun – Oral B combination, leverage Jordan’s manufacturing advantage in brush heads, gain distribution, and win acceptance with the professional dental community. The case leaves the actual positioning of that Philips-Jordan product open and begs the question: “Is this really enough to beat Braun at their own game?”
1995
Cranfield University
Wharley End Beds MK43 0JR, UK
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Harvard Business School Publishing
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Tel (800) 545-7685 Tel (617)-783-7600
Fax (617) 783-7666
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NUCB Business School
1-3-1 Nishiki Naka
Nagoya Aichi, Japan 460-0003
Tel +81 52 20 38 111
Email [email protected]
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- Philips and the dental care challenge (A)
- Philips and the dental care challenge (B)
- Philips and the dental care challenge (A)
- Philips and the dental care challenge (B)
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