Creating a customer-oriented company: ZZJYT at Haier

To some, Apple is starting to look like a company on the back foot. The appointment of Mr John Ternus, a long-time hardware chief, to CEO only sharpens the question of whether the US$4 trillion (S$5 trillion) company can keep pace in artificial in...

Ask a roomful of executives whether their company takes sustainability seriously, and almost every hand goes up. But ask whether their sustainability investments are generating real commercial returns, and the room may get quieter. The gap between...

City Developments Limited (CDL), one of Singapore's largest listed property developers, had been a cornerstone of the Kwek family business empire in Singapore since 1972. With an enterprise value of S$19.5 billion (US$15.1 billion) in January 2026, CDL operated across 168 locations in 29 countries. The company's success was rooted in the vision of Kwek Leng Beng, who helped acquire CDL in 1972 and had served as executive chairman since 1995. In 2018 Kwek Leng Beng's son, Sherman Kwek, was appointed CEO. However, CDL experienced financial setbacks when its property business in China faltered in 2020, leading to the erosion of its balance sheet and the departure of several board members. In early 2025 CDL was thrust into the spotlight again due to a high-profile family feud between Kwek Leng Beng, then aged 84, and his son, Sherman Kwek, over allegations of a boardroom coup, followed by public criticism over alleged governance lapses in CDL. Could CDL's Kwek family overcome this latest episode of family drama?

Are you scaling or just burning cash? Learn how to validate demand, use data, forecast growth, and focus your strategy to build a sustainable, profitable business.

Despite massive investments, sustainable business still isn't very profitable for most companies. Here's a fresh approach for resetting sustainability for customer value—and profitability. Store aisles packed with products labelled "environmentall...

In September 2024, Starbucks' then-CEO was abruptly fired after 17 months in the role; the decision followed three quarterly drops in consumer traffic and declining operating revenues. The board then turned to Brian Niccol, a veteran fast-food com...