It’s a strength, not a weakness to say ‘I don’t know’
Julie Linn Teigland of EY tells IMD's Howard Yu why it’s better to admit you’re unsure and collaborate to find a solution. ...
Management Cast
Many businesses believe they serve their customers; but very few do so as effectively as Amazon, Tide, or Virgin. What differentiates these market leaders from their commercial rivals?
Seán Meehan, Dean of Faculty and Professor of Marketing and Strategy, says that being customer-centric is a key part of their approach.
As the author of two books on how to win and keep customers, Meehan’s work explores how businesses that prioritize client interests perform better than their peers. In episode 2 of ManagementCast he gives an insight into how to become truly customer focused, and what that can mean for your business.
Listen to our new series
Beyond the obvious: quiet predictors of VC fund performance with Michael Kim
The founder of Cendana discusses the strategies for partnering with emerging general partners...
Alternative exit options for VC funds, with Liz Campbell
The CIO at Portfolio Advisors discusses the challenges of realising returns in an increasingly sophisticated VC market ...
The theory of equality will change the workplace forever
In the early 1900s, Einstein’s Theory of Relativity, E = mc², reshaped our understanding of the universe and changed the world as we knew it. The Theory of Equality™, E = FQ²,...
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