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Management Cast

Understanding failure, with Zhike Lei

11 January 2024 • by Zhike Lei in Management Cast

Professor Lei discusses how to reassess failure, and to recognise the opportunities it brings...

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World-beating organizations are always striving for success, but sometimes even the most dedicated teams fall short. Companies miss their sales goals, lose out on funding rounds, and have PR disasters.

Failure, in short, is a natural part of life, and how firms cope with it is of vital importance.

Zhike Lei says this may seem obvious, but in practice, many are unable to meet failure in productive ways. They don’t see it as the opportunity it is: the chance to give and receive feedback and to innovate and change for the better. 

Over four episodes, Lei will take ManagementCast listeners through that journey, and explain how to turn failure into success. 


Zhike Lei is Professor of Leadership and Organizational Behavior. She is an award-winning organizational scholar and an expert on psychological safety, team dynamics, organizational learning, error management, and patient safety.

Lei studies how organizations, teams, and employees adapt and learn in complex, time-pressured, consequence-laden environments. As a global management educator, she has taught executives and PhD, DBA, EMBA, and MBA candidates, as well as undergraduates, and has won numerous teaching awards and recognitions.

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