When might the model work best?
At purpose-driven organizations
Given the need to set aside ego, the model tends to work well at organizations, such as NGOs, where there is a strong sense of purpose and mission. A case in point is Belu, a British drinks business that spends its net profits on reducing carbon emissions, implementing circular business models, and bringing clean water to the world.
Natalie Campbell, who became CEO just before the start of the pandemic, decided to split the top job with another colleague six months into her tenure. “I’ve always believed that if you lead a company, you should experiment and you should try things that mean you can be a vanguard in how you operate,” Campbell told the Financial Times.
The model works for the pair because they have clearly defined roles and responsibilities and spent a lot of time being vulnerable about their strengths and weaknesses at the start of the co-CEO relationship, explained Campbell.
At organizations with a culture of shared leadership
There also needs to be a common desire to commit to a partnership through the ups and downs. As Marc Maurer, co-CEO of On, told my colleague Alyson Meister: “My role is to make Martin successful, and his role is to make me successful,” he said, referring to his co-CEO. “This allows us to care for each other and creates space for us both to perform at our best. It’s a lot of talking. It’s a relationship.”
To avoid cracks seeping into the relationship, both co-CEOs must stand united behind a decision once it’s been made, even if they were at loggerheads behind the scenes, says Maurer. “We don’t always agree, but rather than being angry or whatever, you have the tough discussions – but we do that with a lot of respect.”
Maurer often calls On “a partnership of five” since the three founders are still involved in the company. Maurer focuses on operations, sales, and marketing, while Hoffman is responsible for finance. The three founders, in turn, focus on product development. The company has consequently expanded from a startup to a Nasdaq-listed firm with a shared leadership model.