Online program
Complex Problem Solving

Sharpen your critical thinking skills.

Online program

Complex Problem Solving

Sharpen your critical thinking skills.

Location Online

Length 5 weeks
(4-6 hours per week)

Fee CHF 1,950

Next program starts 11 September 2023

Certification Receive IMD certificate upon completion

Solve complex problems in three steps

Are you often unsure of the best way to approach complex problems? Do you feel you need to strengthen your decision-making skills?

Our online Complex Problem Solving program will equip you with a systematic three-step process and tools that you can apply to both professional and personal contexts.

Understanding what a problem is and what you want to achieve when you tackle it can be surprisingly difficult. You will discover how to frame a problem, identify its root causes, explore solutions, and make the best decisions for your context. You will also learn how to engage stakeholders throughout the process, comprehend their needs, and convince them to support the solutions you opt for.

Complex Problem Solving draws on theoretical and empirical knowledge from multiple disciplines and explains it in accessible terms. The program will enhance your creative and critical thinking capabilities and enable you to develop highly sought-after problem-solving skills.    

Learn a systematic, modular approach to complex problem solving.

Create innovative solutions and identify key stakeholders’ needs, reframing as needed.

Decide on the on-balance best solution and support it with aligned decisions.

Engage stakeholders throughout and, eventually, convince them to support the solution.

You and your class

You are a team leader or mid-level manager developing a new strategy, leading a turnaround, reorganizing or improving your organization’s impact. You are an analyst looking to apply a new problem-solving methodology. If you are seeking to improve profitability, negotiate disruption and re-orient R&D initiatives within your organization, this program is for you.

Your class is individually put together through a selection process to ensure that you experience the most impactful learning with a truly diverse group of global peers. Your class will become a trusted resource, encourage your learning journey, and surprise you in many unanticipated beneficial ways both during and beyond your classroom experience.







The Complex Problem Solving program provides a sound but flexible framework for a structured approach to business or personal dilemmas. It enables a situation to be better understood and a clear, detailed reasoning of the possibilities for resolution. Totally recommended!

Bruno Rio Product Marketing & Client Leads – Director, Sonae MC, Portugal

The Complex Problem Solving program is a great platform to develop a solid framework and structure to support problem-solving.  It helps to ground decision making and deal with complexity in any environment.

Francisco Ramirez Former Senior Global Finance Head | Finance Director | Business Strategist, Nestlé, Switzerland

Great curriculum, providing a widely applicable framework for decision-making and complex problem solving, whether an investment decision, operational efficiency analysis or a corporate strategy fine-tuning task.

Zakhar Naumov Sales Manager, Vestas Wind Systems A/S, Scotland
Experience the program
Frame, explore and decide – Discover the program highlights.
Stakeholder engagement in problem solving – Watch a class excerpt.
Next start & fee

Length: 5 weeks (4-6 hours per week).

11 Sep – 15 Oct 2023
5 weeks
CHF 1,950
Discover IMD’s online programs

Discover IMD’s online programs

Elevate your executive career

Earn your Online Advanced Certificate and take your career to the next level.

Complete three online programs to deepen your expertise in a specific area that is relevant to your aspirations and goals.

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