Online program
Complex Problem Solving

Sharpen your critical thinking skills.

Online program

Complex Problem Solving

Sharpen your critical thinking skills.

5 weeks
CHF 1,950
Next program starts
26 February 2024

Master complex problem solving

Are you often unsure of the best way to approach complex problems? Do you feel you need to strengthen your decision-making skills?

IMD’s Complex Problem Solving program will equip you with a systematic three-step process and tools that you can apply to both professional and personal contexts.

Understanding what a problem is and what you want to achieve when you tackle it can be surprisingly difficult. You will discover how to frame a problem, identify its root causes, explore solutions, and make the best decisions for your context. You will also learn how to engage stakeholders throughout the process, comprehend their needs, and convince them to support the solutions you opt for.

The program draws on theoretical and empirical knowledge from multiple disciplines and explains it in accessible terms. The program will enhance your creative and critical thinking capabilities and enable you to develop highly sought-after problem-solving skills.    

Acquire a practical framework

Learn a systematic, modular, and pragmatic approach to complex problem solving.

Foster innovative approaches

Create innovative solutions and identify key stakeholders’ needs, reframing as needed.

Craft powerful solutions

Decide on the on-balance best solution and support it with aligned decisions.

Involve your key stakeholders

Engage stakeholders throughout and, eventually, convince them to support the solution.

IMD program participants - IMD Business School
You and your class

You are a team leader or mid-level manager developing a new strategy, leading a turnaround, reorganizing or improving your organization’s impact. You are an analyst looking to apply a new problem-solving methodology. If you are seeking to improve profitability, negotiate disruption and re-orient R&D initiatives within your organization, this program is for you.

Your class is individually put together through a selection process to ensure that you experience the most impactful learning with a truly diverse group of global peers. Your class will become a trusted resource, encourage your learning journey, and surprise you in many unanticipated beneficial ways both during and beyond your classroom experience. Read more about the admission criteria.


Years of experience


Average age





The Complex Problem Solving program provides a sound but flexible framework for a structured approach to business or personal dilemmas. It enables a situation to be better understood and a clear, detailed reasoning of the possibilities for resolution. Totally recommended!

 - IMD Business School
Bruno Rio Product Marketing & Client Leads – Area Leader, Sonae MC, Portugal

The Complex Problem Solving program is a great platform to develop a solid framework and structure to support problem-solving.  It helps to ground decision making and deal with complexity in any environment.

Francisco Ramirez Former Senior Global Finance Head | Finance Director | Business Strategist, Nestlé, Switzerland

Great curriculum, providing a widely applicable framework for decision-making and complex problem solving, whether an investment decision, operational efficiency analysis or a corporate strategy fine-tuning task.

Zakhar Naumov Sales Manager, Vestas Wind Systems A/S, Scotland
Experience the program
Frame, explore and decide – Discover the program highlights.
Stakeholder engagement in problem solving – Watch a class excerpt.
The IMD difference

Our structured, yet flexible online programs are designed for impact and delivered for you. Explore what makes the IMD online program experience exceptional.

Discover our distinctive approach to online learning.

Access to thought leadership, regardless of location

Programs designed and taught by IMD faculty, world-renowned experts in their fields.

Personalized expert coaching

One-on-one support from an experienced executive coach to ensure that learning objectives are attained.

Interaction with peers

Group and pair work with participants from around the world enriches learning through exposure to fresh perspectives.

Bite-sized knowledge for improved learning outcomes

Micro-learning focused on knowledge retention and actionable insights.

Compelling multimedia content

Carefully designed multimedia material for a dynamic online experience.

Applied learning for real impact

Programs grounded in practical assignments guarantee the immediate application of new knowledge and techniques.

Next start & fee

Length: 5 weeks (4-6 hours per week).

Applications are closed
26 Feb – 31 Mar 2024
5 weeks
CHF 1,950
9 Sep – 13 Oct 2024
5 weeks
CHF 1,950
 - IMD Business School  - IMD Business School  - IMD Business School
Discover IMD’s online programs

Discover IMD’s online programs

IMD Online Executive Certificate - IMD Business School
Earn an IMD Online Executive Certificate

Ready to elevate your career and personal development? IMD’s Online Executive Certificate offers an immersivefully online experience designed to enhance your expertise and skills in key business areas.

Choose between three learning tracks – Leadership, Strategy, and Digital Acceleration – to propel your executive career to new heights.

Discover more.