2. Equip employees with the language to make the tough calls, without blaming others
Microaggressions directed at women in the workplace (being talked over, patronized, or left out of meetings), may seem minor in isolation, like the emotional equivalent of a paper cut. However, while people can shrug off the occasional “paper cut”, when women are subject to cut after cut, this can be both painful and damaging, stymying careers and diminishing creativity, energy, and sense of belonging.
However, preventing these microaggressions can be challenging, especially if businesses try to avoid a “callout culture.” Rather than microaggressions, it is helpful to think of these incidents as “micro-inequities” to remove the association with aggression. This defuses the tensions of a callout culture and encourages those affected by these behaviors to speak up, without the prospect of a defensive response. In order to address micro-inequities proactively, businesses can introduce inclusive language guidelines to equip employees with the language to work together in a respectful way.
Examples of using inclusive language can include asking for and respecting people’s choice of personal pronoun, or changing language in policies or guidelines to be gender neutral, for example by changing “husband” or “wife” to “partner”.
3. Tighten guidelines to make sure that hybrid working benefits everyone
Hybrid working has given employees far greater flexibility, which is especially valuable to those who have caregiving or homemaking responsibilities – tasks that still primarily fall to women. These responsibilities, or the “invisible job,” as Paula Fyans calls it, create an additional mental load on women, on top of their paid jobs. There is increasing evidence that hybrid working helps women to deal with this workload while increasing their participation in the workplace. A recent study found that women are more likely to work full-time in sectors where hybrid working is the norm with the effect magnified for mothers.
Hybrid working also has its downsides as workers can struggle to make an impact while working remotely. According to Deloitte’s study, 37% of women who work in a hybrid situation say that they have felt excluded from meetings, important decisions, or informal interactions, and 30% say they don’t have adequate access to leaders.
Organizations should put in place clear guidelines as to which types of meeting can be held online and which should be face-to-face, in order to ensure equitable treatment of men and women in the workplace. Businesses should be especially conscious of scheduling face-to-face team meetings for times that work for everyone, considering employees’ caregiving responsibilities, for example, by avoiding scheduling meetings during school pick-up times.