Share
FacebookFacebook icon TwitterTwitter icon LinkedInLinkedIn icon Email

Management Cast

Business

Winning the customers of tomorrow with Seán Meehan

12 May 2022 in Management Cast

In episode 4 of ManagementCast, Professor Sean Meehan tells listeners just what to expect when dealing with the consumers of tomorrow...

Apple Google Spotify

 

Many companies disrupting legacy industries today have put customers at the center of their business models. Firms like Uber, Deliveroo and Airbnb are all built on customer-centric insights.

But what does the future of customer-centricity look like? 

In this episode, Seán Meehan, Dean of Faculty and Professor of Marketing and Strategy at IMD, explores the degree to which customer data will become ever more important, and how a greater focus on analysis may be the key to success.

How will companies win out in the years to come?

As the author of two books on how to win and keep customers, in episode 4 of ManagementCast, Meehan helps listeners understand just what to expect when dealing with the consumers of tomorrow. The bottom line: businesses that prioritize client interests perform better than their peers. Join us to hear how.

Listen to our new series

Mike & Amit Talk Tech

Chat GPT: Hype or reality?

23 March 2023 in Podcasts

New digital services and technologies are released all the time, and every so often, one comes along that hits the viral jackpot. But is ChatGPT here to stay?...

Learn Brain Circuits

Join us for daily exercises focusing on issues from team building to developing an actionable sustainability plan to personal development. Go on - they only take five minutes.
 
Read more 

Explore Leadership

What makes a great leader? Do you need charisma? How do you inspire your team? Our experts offer actionable insights through first-person narratives, behind-the-scenes interviews and The Help Desk.
 
Read more

Join Membership

Log in here to join in the conversation with the I by IMD community. Your subscription grants you access to the quarterly magazine plus daily articles, videos, podcasts and learning exercises.
 
Sign up

You have 5 of 5 articles left to read.