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Tech & Sports: Could your next coach be a computer?
As AI is applied to ever more tech, the era of health apps may soon be replaced by something altogether more powerful...
Many companies disrupting legacy industries today have put customers at the center of their business models. Firms like Uber, Deliveroo and Airbnb are all built on customer-centric insights.
But what does the future of customer-centricity look like?
In this episode, Seán Meehan, Dean of Faculty and Professor of Marketing and Strategy at IMD, explores the degree to which customer data will become ever more important, and how a greater focus on analysis may be the key to success.
How will companies win out in the years to come?
As the author of two books on how to win and keep customers, in episode 4 of ManagementCast, Meehan helps listeners understand just what to expect when dealing with the consumers of tomorrow. The bottom line: businesses that prioritize client interests perform better than their peers. Join us to hear how.
23 July 2024 • by Amit M. Joshi, Michael R. Wade in Podcasts
As AI is applied to ever more tech, the era of health apps may soon be replaced by something altogether more powerful...
9 July 2024 • by Michael R. Wade, Joseph Bradley in Podcasts
TONOMUS is creating a ‘cognitive’ city in the desert of Saudi Arabia. Joseph Bradley, the company’s CEO, shares what he’s learned since taking on the hugely ambitious project....
2 July 2024 • by Raphaël Grieco, Karl Schmedders in Podcasts
In her second conversation with IMD, Evgenia Plotnikova, General Partner at Dawn Capital, discusses the importance of specialization...
26 June 2024 • by Michael R. Wade, Amit M. Joshi in Podcasts
In this second part of a three-part mini-series, Mike and Amit cover the rise of esports....
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