Case Study

Deutsche Bank: Measuring employee retention

10 pages
November 2001
Reference: IMD-3-0909

In the 21st century, knowledge workers are becoming more scarce. Retaining them in the organization has become a more important task for management. Actively managing the risk of turnover of key knowledge workers is an issue that Deutsche Bank has addressed by investing in developing of a commitment indicator. Will this indicator be used by Deutsche Bank management to avoid losing key people and their associated knowledge?

Keywords
Retention, Commitment, Employee Satisfaction, Banking
Settings
Germany
2000
Type
Field Research
Copyright
© 2001
Available Languages
English
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