Business leadership: The case of TDC Sunrise
This note explains the concept of a “get-it-done” system by using the case of TDC sunrise, a telecom operator in Switzerland. “Get-it-done” systems are robust systems for bringing order into decision-making, both at strategic and operational levels. If done properly, such a system focuses all members of an organization on the key value drivers. For executives, such a system helps them to monitor and advise on various levels. At the same time, executives can give support before a crisis occurs. For leadership to have an impact, the leader must devise a “get-it-done” system.
2000-2003
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