HomeResearch & Knowledgeback to HomeLeadershipback to Research & KnowledgeDigital transformation in Swiss public broadcasting (B): Pause or play at SRF?back to Leadership

Case Study

Digital transformation in Swiss public broadcasting (B): Pause or play at SRF?

By Jim Pulcrano, Hana Disch, Adrian Jäggi, Danay Lea, Markus Sandmeier and Susanne Wille

8 pages

March 2024

Order this case study

Reference: IMD-7-2533

Nathalie grappled with the divergent views in her head and from her team, evaluating a range of options: Persisting doggedly, halting completely, pausing temporarily, decelerating prudently or reconsidering and crafting a new strategy. The case discusses the cost of perseverance and provides an opportunity to explore the qualities of a CEO facing difficult choices in the face of public and private criticism during a global crisis.

Learning Objective

Explore the tension between perseverance, adaptability and strategic pivots.
Reflect on personal leadership and adaptability in complex environments.

Keywords

Media, Entertainment, Change, Black Swan Theory, Crisis

Settings

Europe, Switzerland
Swiss Radio and Television, Media, Radio, Television, Travel and Leisure, Entertainment
2019-2021

Type

Field Research

Available Languages

English

Related material

Teaching note

IMD case studies are distributed through case clearing houses. In order to browse the collection and purchase copies please visit the links below.

The Case Centre

Cranfield University

Wharley End Beds MK43 0JR, UK
Tel +44 (0)1234 750903
Email [email protected]

Harvard Business School Publishing

60 Harvard Way, Boston MA 02163, USA
Tel (800) 545-7685 Tel (617)-783-7600
Fax (617) 783-7666
Email [email protected]

Asia Pacific Case Center

NUCB Business School

1-3-1 Nishiki Naka
Nagoya Aichi, Japan 460-0003
Tel +81 52 20 38 111
Email [email protected]

IMD retains all proprietary interests in its case studies and notes. Without prior written permission, IMD cases and notes may not be reproduced, used, translated, included in books or other publications, distributed in any form or by any means, stored in a database or in other retrieval systems. For additional copyright information related to case studies, please contact Case Services.

Contact

Research Information & Knowledge Hub for additional information on IMD publications

This case study is part of a series

Keep reading

Article

Talent’s new lexicon: agility, adaptability, and ambidexterity

Long-trusted ways of leadership talent development are outmoded. Is it time for a radical rethink?

Human Resources Leadership Talent Management Team Dynamics

By Tania Lennon and Misiek Piskorski

in I by IMD

Article

A broad canvas: essential reads on creativity and leadership

Professors at IMD recommend books exploring the world of art to help you think in more creative ways.

Leadership

in I by IMD

Article

5 Archery-inspired principles to help your team hit the bullseye

With its focus on targeted practice, mindful focus, mental toughness, adaptability, and continuous improvement, archery can provide valuable lesson...

Leadership

By Michael D. Watkins and Juan Carlos Holgado

in I by IMD

Case Study

Mindfulness at SAP (B): From grassroots to global mindfulness

This case picks up the story in 2014 and describes how Bostelmann and SAP spread and deepened the roots of the grassroots program over the span of ...

Workplace Well-being General Management Global Business Human Resources Leadership

By Anand Narasimhan, Heather Cairns-Lee and Nancy Lane

Case Study

Mindfulness at SAP (A): A skeptic attends the program

This case sets up the context for how the global, IT company SAP transformed a grassroots mindfulness program into a formal offering. Using the sit...

Workplace Well-being General Management Global Business Human Resources Leadership

By Anand Narasimhan, Heather Cairns-Lee and Nancy Lane

Video

From Boomers to Gen Z: Managing generational dynamics in the workplace

Understanding generational differences can help unlock the potential of your entire workforce.

From Boomers to Gen Z: Managing generational dynamics in the workplace

Understanding generational differences can help unlock the potential of your entire workforce.

Leadership Workplace Well-being

International SOS’s Arnaud Vaissié: ‘The job of a CEO is to be a stress absorber’

Arnaud Vaissié of International SOS shares how the firm’s resilience and innovation have driven its 40-year success amid crises, from financial sho...

Crisis Management Entrepreneurship Innovation Leadership

in I by IMD

Article

How to collaborate for systems change: Lessons from the world of giving

Philanthropic foundations are combining resources to tackle grand challenges and increase impact. Peter Vogel and Malgorzata Smulowitz explain how ...

Innovation Leadership

By Peter Vogel and Malgorzata Smulowitz

in I by IMD

Article

How to embrace the Use of Self concept for impactful leadership

Faysal, a VP for an energy company, uses a new concept recommended by a coach to help improve his leadership skills.

Leadership

By Nathalie Ducrot

in I by IMD

Talent’s new lexicon: agility, adaptability, and ambidexterity

By Tania Lennon and Misiek Piskorski
in I by IMD

Summary

Long-trusted ways of leadership talent development are outmoded. Is it time for a radical rethink?

Contact

Research Information & Knowledge Hub for additional information on IMD publications

Related topics

Human Resources

Leadership

Talent Management

Team Dynamics

Browse all topics

Mindfulness at SAP (B): From grassroots to global mindfulness

By Anand Narasimhan Heather Cairns-Lee and Nancy Lane
Case reference: IMD-7-2521 ©2024

Summary

This case picks up the story in 2014 and describes how Bostelmann and SAP spread and deepened the roots of the grassroots program over the span of a decade.

Reference IMD-7-2521

Organization SAP

Industry Information Technology

Available Languages English

Contact

Research Information & Knowledge Hub for additional information on IMD publications

Related topics

Workplace Well-being

General Management

Global Business

Human Resources

Leadership