Banco Espirito Santo: The end of the (credit) line
Over nearly 150 years, Portugal’s Espírito Santo family had built a conglomerate with interests ranging from banking and insurance, through healthcare, telecoms, energy and real estate, to agri-business, mining and hotels. The group had operations in 25 countries on four continents, employed 20,000 people and controlled 200 companies. Ricardo Espírito Santo Salgado, the patriarch and grandson of the bank’s founder, was nicknamed DDT (dono disto tudo, or owner of everything). In the summer of 2014 the unthinkable happened, and the group collapsed. One after another, its holding companies defaulted on their debt payments and were forced into bankruptcy. On July 24, police raided Ricardo Salgado’s home and he was questioned as part of an investigation into suspected tax evasion and money laundering. He was released on bail of €3 million and forbidden to leave the country. Just ten days earlier, he had been forced to step down from the helm of Banco Espírito Santo (BES), the bank started by his great grandfather; five other family members also left the board. On the first weekend of August, the Bank of Portugal, the country’s central bank, took resolution measures against BES and – in the first break-up and “bail-in” case of a European lender – placed the good assets from the bank in a new entity called Novo Banco. This was the final blow to the family as both shareholders and managers of their business group, which had weathered so many crises in the past, including nationalization in 1975. This time they lost not only most of their wealth and prized assets but also their once pristine reputation and they faced prosecution and lawsuits in several jurisdictions around the world. The case rocked Portugal’s establishment and fragile economy, and sent shock waves through Europe’s financial markets and banking system. Total losses were estimated at more than €10 billion, affecting not only the family but also over 30,000 institutional and private investors worldwide.
The importance of corporate governance and change management, as well as family governance and succession planning. Awareness of how strengths can become weaknesses, e.g. Entrepreneurial Culture, lean corporate structure, easy access to financing, personalized brand name, dynastic corporate leadership, culture of family unity. Key takeaways: trust is fundamental, but control is necessary; balance between formality and efficiency; manage the interaction between family, ownership and management.
Banco Espirito Santo, Finance and Insurance, Financial Services
2010-2015
Cranfield University
Wharley End Beds MK43 0JR, UK
Tel +44 (0)1234 750903
Email [email protected]
Harvard Business School Publishing
60 Harvard Way, Boston MA 02163, USA
Tel (800) 545-7685 Tel (617)-783-7600
Fax (617) 783-7666
Email [email protected]
NUCB Business School
1-3-1 Nishiki Naka
Nagoya Aichi, Japan 460-0003
Tel +81 52 20 38 111
Email [email protected]
IMD retains all proprietary interests in its case studies and notes. Without prior written permission, IMD cases and notes may not be reproduced, used, translated, included in books or other publications, distributed in any form or by any means, stored in a database or in other retrieval systems. For additional copyright information related to case studies, please contact Case Services.
Research Information & Knowledge Hub for additional information on IMD publications
In this study, we analyze how the performance-aspiration gap influences strategic change in family firms, providing evidence of the moderating role...
September 2024 marks a turning point in the world of corporate management. Paul Graham, a prominent figure in Silicon Valley and founder of Y Combi...
There is a Chinese saying that wealth does not last beyond three generations, and the reality is that sustaining family businesses is a significant...
This study addresses multiple-principal–agent power dynamics in state-owned enterprises (SOEs) in emerging markets. We investigate under what condi...
Combining insights from the socioemotional wealth and institutional perspectives, we hypothesize that firms controlled by families offer greater jo...
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
in I by IMD
Research Information & Knowledge Hub for additional information on IMD publications
in Review of Managerial Science October 2024, vol. 18, pp. 2981-3005 https://doi.org/10.1007/s11846-023-00703-3
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
in Journal of Management Studies September 2024, vol. 61, no. 6, pp. 2406-2436, https://doi.org/10.1111/joms.12977
Research Information & Knowledge Hub for additional information on IMD publications
in Journal of Management Studies September 2024, vol. 61, no. 6, pp. 2338-2372 https://doi.org/10.1111/joms.12970
Research Information & Knowledge Hub for additional information on IMD publications