Case Study

Rustomjee Group: Positioning for a new market segment (A)

18 pages
December 2016
Reference: IMD-7-1830

Founded in 1996, Rustomjee Group real estate developers has developed into a notable player and a well-known brand in the Mumbai Metropolitan Region (MMR). The case examines two flagship concepts – “Childhoods Available” and “My Spaces” – and sheds light on how Rustomjee Group has managed to achieve differentiation while catering to two distinctively different market segments. The mass market of middle-income families and the premium market of the $1 million+ customer.

Learning Objective

(a) What does customer centricity entail in the real estate industry in India? (b) How do you develop and communicate a unique positioning for a new market segment? (c) What is the right brand strategy and brand architecture for a company that caters to two distinct customer segments?

Keywords
Positioning, Brand Strategy, Customer Centricity, Differentiation, Real Estate
Settings
India
Rustomjee Group, Services, Real Estate, Construction and Engineering
2014-2015
Type
Field Research
Copyright
© 2016
Available Languages
English
Related material
Video
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This case study is part of a series
  • Rustomjee Group: Positioning for a new market segment (A)
  • Rustomjee Group: Positioning for a new market segment (B)
This case study is part of a series
  • Rustomjee Group: Positioning for a new market segment (A)
  • Rustomjee Group: Positioning for a new market segment (B)
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Rustomjee Group: Positioning for a new market segment (A)
By Goutam Challagalla and Athanasios Kondis
Case reference: IMD-7-1830 ©2016
Summary
Founded in 1996, Rustomjee Group real estate developers has developed into a notable player and a well-known brand in the Mumbai Metropolitan Regio...
Reference IMD-7-1830
Copyright ©2016
Copyright owner IMD Copyright
Organization Rustomjee Group
Industry Services, Real Estate;Construction and Engineering
Available Languages English
Contact

Research Information & Knowledge Hub for additional information on IMD publications

Rustomjee Group: Positioning for a new market segment (B)
By Goutam Challagalla and Athanasios Kondis
Case reference: IMD-7-1831 ©2016
Summary
Founded in 1996, Rustomjee Group real estate developers has developed into a notable player and a well-known brand in the Mumbai Metropolitan Regio...
Reference IMD-7-1831
Copyright ©2016
Copyright owner IMD Copyright
Organization Rustomjee Group
Industry Services, Real Estate;Construction and Engineering
Available Languages English
Contact

Research Information & Knowledge Hub for additional information on IMD publications