Digital automation: reaping the benefit needs careful planning
Take time to do your research as mistakes can prove costly ...
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Fuse soft skills and digital for customer centricity on steroids
Technology alone cannot unlock all the answers for understanding customers. Companies must blend soft skills such as empathy, humility and audacity with digital innovation to achieve true customer centricity. ...
How can we fix digital’s big trust problem?
6 May 2021 in Technology • 3 min read
Governments and the private sector are in a race against time to stave off a crisis of public trust in digital identities. Experts argue that policymakers and businesses must work in closer...
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Vincent Bieri
Vincent Bieri is a Nexthink Co-Founder, and today cooperates with different tech companies as an investor, external advisor, and board member. He supports various innovation and entrepreneurship initiatives including Innosuisse, MassChallenge, and Trust Valley.