Care is needed to ensure the hybrid office works for all

Working from home has many advantages, but organizations need to ensure it does not lead to inequality and exclusion.

Variants of COVID-19 have roiled the plans that many companies had put in place for a “great return” to the office, but workplaces are nevertheless emerging into a new phase. Employers are bringing some employees back to shared spaces and asking others to remain working remotely, either for the time being or permanently. The digital communication tools that became lifelines for business during the pandemic have now become fully embedded into how work gets done…