Case Study

Polar Bank: Truly one culture?

10 pages
May 2009
Reference: IMD-4-0307

This is a case about culture change in a European bank. It highlights how its new CEO used organizational culture survey results to focus the organization on changing its systems and structures to support its new mission and values.

Learning Objective

To illustrate the importance of addressing an organization’s systems and structures when implementing culture change.

Mission, Strategic Leadership, Banking, Financial Services
Generalized Experience
© 2009
Available Languages
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